MyMoparParts.comReviews of mymoparparts.com

Very slow to respond to emails and does not answer their phone. I sent 3 emails in 10 days did not receive a reply until today. Waited on hold 3 times for over 30 min each. Needs improvement on the customer service side

Received my part and was overcharged on my credit card. Brought this to the attention of Dave in their parts department. He argued that the part cost more than he thought and charged me more due to that. They did not ask my permission to charge more, just sent the part and charged my card. Believe it or not, Dave told me that they are allowed to charge up to 15% more than they quote! These guys could take a lesson from other successful customer-centric online stores. They definitely need it.

Part was best price on internet. But read other reviews carefully. Service is slow and they mail USPS and you pay dearly for "expedited" delivery and it take 6-7 days.

This is the best place to go if you want your order shipped incorrectly, very little communication, and poor customer service. I ordered 2 simple separate parts and was sent 2 of the same part. I tried calling the number provided on the invoice and NOT ONCE did anyone ever answer the phone. I had to contact them via email and up to now have only received responses to about half of the emails. I was told they would not ship me the correct part until they received the incorrect part ... keep in mind THEY sent the incorrect part and would not resolve the issue until they received the part back, while still billing me for the order. It has been 3 weeks after originally placing the order and I still do NOT have the part which I need to have my vehicle inspected.

This was a ferry helpfull and efficient group to work with.

Planned purchase was for a rooftop box at reasonable discount. Associate called to say that the price and shipping details were incorrectly advertised. Was forced to cancel order as the true price was more expensive than if we were to buy from a local brick and mortar. I recommend your staff review dimensions, pricing, and shipping before posting. Very disappointing.

You sent the wrong part. Wrong part number and everything. The local dealership just happened to have the right part. The bolt you sent was the wrong length, wrong diameter, as well as the wrong part number. You couldn't have messed it up any worse.

The body control module that I finally received did in fact work but the delay incurred was bad. It took 5 different calls including voice mails from me in a 3 week period on follow up to see what the delay was for. Each time I was told that they needed the mileage on my van in order to program it. Each time I gave the mileage which I already had when I ordered it originally.