MyMoparParts.comReviews of mymoparparts.com

I ordered replacement mirrors for my truck in September. Only 1 mirror ever arrived. I have sent multiple e mails with no response. I have requested a refund or merchandise. I have called and waited over an hour on the phone, no answer.

Don’t bother sending an email request for information. They completely ignore you. Crap business model I guess

I ordered an alternator that said it would be shipped to my house in a just over a week. Then I got an email several days later stating that the part was at an overstocked warehouse and that it would be 3-5 additional business days. I was ok with waiting but I tried to call their customer service. I wasn't able to get through to anyone with out a very long wait, so I emailed them. I asked for them to pay for shipping because of their error. I heard nothing for over a day then got an email from them stating they canceled my order! Now I'm left with a dead car and scrambling to find a part! They said I requested to have the order cancel which was a lie. You would think they could have just said we aren't able to help would you like us to cancel the order. Nope they just canceled without any conversation about my order! Will never buy from them again!!

I am working to restore a 1974 Challenger and have been buying parts from Mike and Mark for over a year. I have purchase numerous items for the interior and exterior of the car, as well as having a number of parts power coated. In addition, they also did a complete rebuild on my steering column, dash and evaporator/plenum assembly. The parts look brand new and every much as though the car came off the assembly line. These guys have a wealth of knowledge and expertise, and will go out of their way to assist in anyway they can. My only regret is not finding Mr. Moparts sooner.

If I could leave zero stars I would. Ordered three parts, received an email saying they had to get one item from another warehouse and it would take one business day and then they would ship. Five days later, no shipping info, no updates, nothing. Filed a dispute with PayPal and was immediately contacted with tracking and a hostile email asking why I did what I did and how I was the bad person. Still no resolution and the kicker is that they sent me an entirely different part! I have now sent all the parts back with their shipping label and am expecting a full refund. Terrible Customer Service. Stay far away from this site.

Good Price. Prompt processing. Pleasure to shop with MyMoparParts.com.

I ordered a front license plate bracket "kit", which includes the bracket & screws. They changed my order saying it was incompatible, however their website says it fits. They did not have the new updated part in stock, had to wait 3 days while they ordered it from the Dodge dealer next to them. The order arrived; it was 4 screws in a bag & no bracket, and they charged $12. Tried to call 6 times, they never answer - on hold indefinitely. Sent 5 emails, no response. They are good @ charging your credit card ASAP. Worst parts dealer I've ever dealt with. Avoid

I tried to contact them via phone and email prior to purchasing a part I needed. OVER 60 min wait times to be answered each time I called - and no response to email I sent them. I did order the part and received it fairly quickly - but their pre-purchase communication was terrible.