Metabolic MealsReviews of mymetabolicmeals.com

Automatic ordering is a scam! You can't cancel a subscription. Do not order with this company. No one answers their phone I canceled on 11/17 and they are still charging me for a 11/20 order! Terrible customer service!

This is the worst food company ever. Nobody ever answers the phone. They say they’ll call you back but they never do. I initially ordered a box of six meals got the box then my microwave broke so I tried to tell them not to send me anymore. They sent me more food that I can’t even eat because I can’t eat certain things. I did not choose the second box of food they sent me so not only are the six meals wasted but also the $125 some money needs to do something about this company. They need to shut it down. It’s got a lot of bad reviews.

Gave me a meal containing peanuts - which im deathly allergic to! The service is underwhelming. After my first box, I stopped selecting meals due to them tasting pretty bland. I forgot I was on a subscription, so I was disgruntled to find they had still processed my payment without me selecting meals for that delivery cycle. I thought it would turn into credits to use since I didnt select meals, but it turns out they just SELECTED MY MEALS FOR ME, which to me is a HUGE NO NO. I happen to have a deathly peanut allergy, so when I found that they packed a peanut-based food in my box, I had to ask my housemate if he could take the whole box because I didn't want to risk going into shock.

The food is ok, but despite clicking skip the week they still billed me and chose 7 meals when I only order the minimum of 6.

The concept is commendable, but the food quality is subpar and the portions are minuscule. The presentation is unappetizing, which is a significant source of dissatisfaction. When I attempted to cancel my second order due to the poor quality of the food, my emails were ignored. Instead, I was informed that I could unsubscribe from the mailing list. Money wasted.

Absolutely Terrible customer service. They don't even try to care about the customer! Extremely unprofessional responses and refused to help. I signed up to try the service and the website stated that you simply need not to select meals if you do not wish to order, so I left it that way and did not select the meals. Also, after filtering for my allergies (dairy) there were only 4 meals available for me to order, and the system required 6 so I could not order myself 6 full meals if I wanted to. I happened to check the account to see if any more meal options were available for me to order and there were still only 3-4 options. Then I happen to see an automatic order of EIGHT meals (about 6 of them I was allergic to) and a charge of around $129.00. I immediately contacted them to cancel the order as it had not even been fulfilled or shipped yet and they refused to help at all. After continuous contact they proposed to recover the cost by putting in a coupon code forcing me to purchase from them again. I told them they don't have enough meals within my diet restriction for me to even order again and they wanted to force me to order duplicates. This is unacceptable to me. I asked to speak with customer service manager, and they stopped responding to me all together. Their communication tone was very dismissive and unbothered as if they had no consequences.

Unedible. I tried basic pasta with chicken and the chicken was rubbery and reminded me of chicken in school lunches. What a joke.

The term "metabolic meals" is misleading and false when you do not offer meals that support, optimize, or improve metabolism. Additionally, their customer service in trying to resolve this issue has been appalling, childish, and unprofessional. Conveniently, their function to leave a review on their own website is broken, and their customer service has been totally unresponsive in my 3 attempts to resolve. As a nutritionist, I would NOT recommend this to my clients.