Metabolic Meals combines gluten free, organic ingredients with cutting-edge nutritional knowledge to create meals that improve health, fat loss & performance. All delivered fresh to your door.
Metabolic Meals (mymetabolicmeals.com) has 108 customer reviews on Five Star Index, with an average rating of 1.7 out of 5.
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david K.
If you’re thinking of joining this company, thanks again once they have your credit card they will continue charging you even after you’ve tried to cancel the subscription. They continuously ask you to verify who you are. Do yourself a favor and just look somewhere else.
Anthony
Absolutely the worst customer service. Delivery 48 hours late, the food looks nothing like the marketing photos. Unauthorized charges on my credit card… An awful company to do business with. Run don’t walk away from!
VLH
This company is a complete and utter scam. This is a hidden subscription service that you cannot get off of. The customer service is horrible and you literally have to cancel your card to get away from them.
Steve H.
I ordered meals from this service on the impression that this was an order as you go service, not a subscription. I did not agree to a subscription. I was subsequently charged over $120 for meals that the service just decided to send me. I am diabetic and the meals that were automatically sent go way over my allotted carbs per meal. I asked for a refund and got what is almost certainly an AI generated reply that basically told me tough luck, they would not refund the charges. I followed directions and was able to cancel my subscription. They then had the gall to tell me that I can order more meals on an as you go status WITHOUT being subscribed.
Josh E.
Food is not great. Customer service is horrible. Like many other shady companies they force you into a subscription. My problem with this is before my first order arrived, they processed a second order for the next week...just picking random meals I did not want. I contacted them 2 minutes after receiving this charge, this was on a Wednesday Morning for an order shipping the following Monday. I asked them to please cancel that order as I wanted to try the food first. They refused to do so and offered no help at all.
Elby
Metabolic Meals is a front for a company healthspan foods. The food is okay and the macros seems to work. The delivery ordering is deceptive. If you need to skip an order or two, you think by not putting food in the cart and checking out that you are okay, but they just send you a box of whatever no one else ordered. Food you would never choose, food that arrives when you are not there to get it. It's not clear in their sign up or ordering process. You can get healthspan foods elsewhere with customer service that is better and responsive.
Tobe B.
Bait and switch. They sign you up for some kind of subscription and after the first order they send you a large bunch of stuff you didn't order and charge you a lot of money. Customer service is a joke. No way to get any of your money back. And the meals aren't that great either. Don't waste your time and money here.
Judith A.
Horrible customer service. I missed the cancellation date and time by just a few hours, and they refused to refund me the $127 they charged to my credit card !! The email customer service is atrocious, and I'm sure is AI generated---it is NOT a real person. I asked over and over to talk to a real human and was told by email that I had to schedule the call the next day!!! Food---portion sizes are small and don't look like the pictures on their website. Overall-----STAY AWAY FROM THIS COMPANY AS THEY HAVE NO INTEREST IN PROVIDING KIND, SYMPATHIC CUSTOMER SERVICE!!
