LOLAReviews of mylola.com

4.21,100 reviews
Personal Care
New York, New York

LOLA

About LOLA

LOLA offers all-natural cotton tampons in a customizable subscription that delivers directly to your door. Customers pick their mix of light, regular, and super tampons, frequency of delivery, and number of boxes, and never have to worry about running out of tampons ever again. LOLA tampons are 100% cotton with no added synthetics, fragrance, or dyes. LOLA tampons are never treated with harsh chemicals.

LOLA (mylola.com) has 1,100 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.

Also known as: mylola.com
Website: mylola.com
Category: Personal Care
Location: New York, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 31% of reviews.
Latest: Most recent review: September 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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LOLA reviews

1,100 approved reviews, newest moderated first

Rose S.
Jul 1, 2020
Surprisingly amazing
After i had my kids I could not use tampons. They just didn't sit well and hurt most of the time. I tried several brands, sizes, styles and nothing worked so i gave up. Recently i decided I'd try LOLA that were now at Walmart and they were perfect! Fit amazing, very comfortable. I know a few other moms who have experienced the same problem so I'll definitely be sharing my experience. Thank you LOLA
Response from LOLAJul 2, 2020
Hi Rose, Thank you so much for the sweet note! I love hearing from happy customers. We started the business for the same reasons you are mentioning ‚ we, too, care a great deal about using a natural product that we trust. We're so glad to hear that you're loving your LOLA tampons from our retailer Walmart, and are so glad you're part of our community! Best, Raven LOLA Customer Team
Monica
Jul 1, 2020
Difficult to use
These tampons were pretty difficult to insert. I tried several times and still a no go. I should have read the reviews before I bought them. I’m going to return back to Walmart.
Response from LOLAJul 2, 2020
Hi Monica, Thank you for sharing your thoughtful feedback. I am incredibly sorry about the recent experience you had with our tampons. While your experience is not typical, it is completely unacceptable. We really appreciate you taking the time to alert us of this issue, and we look forward to receiving any additional feedback you may have. Again, my sincere apologies for this negative experience, and thank you for your feedback. As a customer-first business, we really take it to heart. Best, Raven LOLA Customer Team
Angela B.
Jun 23, 2020
Annoying applicator
Every answer to a negative review, is a cookie-cutter response from Raven at the company. Why even bother responding if you're going to just repeat word for word what you said to another review? I was extremely upset with these tampons. First I was excited to find Super plus 100% cotton tampons at Walmart. I usually use Seventh Generation and love them. But this Walmart didn't have them. So I resigned to try Lola. I wasn't happy with the compact applicator but it was the only kind available. It isn't user friendly. The inner part comes all the way out and falls separate from the outer part if you're not careful. Plus after I've supposedly pushed the tampon all the way out of the applicator, the tampon still isn't free from the applicator. Am I explaining it clearly? Its hard to explain. But next time, I'll be searching for another brand.
Response from LOLAJun 25, 2020
Hi Angela, Thank you for your candid and thoughtful feedback — we really appreciate you taking the time to share your thoughts with us as this helps make sure we are providing our customers with services that best fit their needs. That said, I am truly sorry to hear that you had a negative experience with our tampons. Our team would so appreciate any additional insight you have into this situation, as we take these matters seriously. With that in mind, please reach out to us over email and we will assist you as soon as we can. Again, my sincere apologies for this overall negative experience, and thank you for your feedback! Best, Raven LOLA Customer Team
A
Jun 19, 2020
Shipping is too hit or miss
Shipping is too hit or miss. I ordered 21 days in advance of the first day of my cycle. I’m still waiting on the shipment after 23 days. It would be a nice service if shipping was timely. Otherwise you’re just paying for your items to come late and you’ll end up having to go to the store anyways.
Response from LOLAJun 25, 2020
Hi A, Thanks so much for taking the time to share your feedback. Our team apologizes for the long wait time you experienced with your most recent order. I can assure you our team is working to resolve these COVID-19 delays as quickly as possible! I have passed your feedback about our shipping times to our Operations team. We take messages like this extremely seriously and will bring your comments into discussions about shipping times in the future. We would so appreciate any further insight into this situation, all shipping inquiries seriously. With that in mind, please reach out to us over email and we will assist you as soon as we can. Thank you again for reaching out, A. Best, Raven LOLA Customer Team
JR
Jun 18, 2020
Fantastic customer service and…
Fantastic customer service and excellent products available! I've been a customer since April 2019. I have watched this company expand its line of organic products and it's inspiring. Your products are amazing and the customer service is phenomenal. The couple of times I had a question (Thanks again Raven!), the response time back and their solution to a concern always leaves me feeling like you care. Thank you so much, and keep up the great work! J
Response from LOLAJun 18, 2020
Hi JR, Thanks so much for sharing your feedback. We, too, care a great deal about using a natural product that we trust. We're so glad to hear that you're loving your LOLA pads and tampons, and are so glad you're part of our community! Best, Audra LOLA Customer Team
Katy E.
Jun 17, 2020
I really wanted to love Lola Tampons…
I really wanted to love Lola Tampons because they are 100% cotton, better for my body, etc., so I tried them for a second time thinking I just got the wrong size tampon. Both cycles using their tampons I leaked about 30-40 minutes after putting a new tampon in. When I removed it, the tampon had barely absorbed anything and did not expand like other brands. Additionally, I wouldn’t recommend doing any light or rigorous exercise while wearing their tampons unless you want major leakage. If they were to improve their tampons by making them more absorbent, expand while inside, or maybe ones for exercising, I would consider using Lola brand again.
Response from LOLAJun 18, 2020
Hi Katy, Thank you so much for taking the time to share your feedback with us. I am so sorry to hear that you had a negative experience with our tampons! As a customer-first business, this kind of insight helps us make sure we are providing our customers with services that best fit their needs. We would so appreciate any further insight into this situation, as we take these matters seriously. With that in mind, please reach out to us over email and we will assist you as soon as we can! Again, thank you so much for reaching out and sharing your concerns with us. We look forward to hearing from you soon. Best, Raven LOLA Customer Team
Faye D.
Jun 14, 2020
I would rate 0 if it was a choice.worst…
I would rate 0 if it was a choice.worst pads I ever used.
Response from LOLAJun 18, 2020
Hi Faye, Thank you so much for reaching out and taking the time to share your feedback. I am so sorry to hear that you had a negative experience with our pads! As a customer-first business, this kind of insight helps us make sure we are providing our customers with services that best fit their needs. We would so appreciate any further insight into this situation, as we take these matters seriously. With that in mind, please reach out to us over email and we will assist you as soon as we can! Again, thank you so much for reaching out and sharing your concerns with us. We look forward to hearing from you soon. Best, Raven LOLA Customer Team
Kayla
Jun 12, 2020
Really disappointed
I loved the idea of the Lola concept, but sadly had a pretty bad experience. The tampon shreds very easily, leaving bits of cotton behind as I removed one. Definitely fearful that there’s some left that I wasn’t able to remove.
Response from LOLAJun 18, 2020
Hi Kayla, Thank you so much for taking the time to share your feedback with us. I am so sorry to hear that you had a negative experience with our tampons! As a customer-first business, this kind of insight helps us make sure we are providing our customers with services that best fit their needs. We would so appreciate any further insight into this situation, as we take these matters seriously. With that in mind, please reach out to us over email and we will assist you as soon as we can. Again, thank you so much for reaching out and sharing your concerns with us. We look forward to hearing from you soon. Best, Raven LOLA Customer Team

LOLAReviews of mylola.com

About LOLA

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Surprisingly amazing

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Annoying applicator

Shipping is too hit or miss

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I really wanted to love Lola Tampons…

I would rate 0 if it was a choice.worst…

Really disappointed

About LOLA

About these reviews

More in Personal Care, New York

JW Nail Studio

Intelligent Molecules

Vegan Fitness Redefined

PWURE

LOLA reviews

Surprisingly amazing

Difficult to use

Annoying applicator

Shipping is too hit or miss

Fantastic customer service and…

I really wanted to love Lola Tampons…

I would rate 0 if it was a choice.worst…

Really disappointed