LOLAReviews of mylola.com

Response from LOLAOct 7, 2020

Hi MA, Thank you for reaching out and sharing your candid experience with us. I am so sorry to hear about your experience with our product and team. I took a look at our systems and am not able to locate your account. That said, we always want to help our customers. With this in mind, if you haven't already please reach out to us over email and we'll be more than happy to assist. Again, thank you so much for reaching out and sharing your concerns with us. We look forward to hearing from you soon with any additional feedback you can provide! Best, Raven LOLA Customer Team

Response from LOLASep 28, 2020

Hi Emily, We're so glad to have you in the LOLA community and are thrilled to hear that you've had such a great experience. Our Customer Team is always here to assist you when you need us! Best, Alixe LOLA customer team

Response from LOLASep 29, 2020

Hi KK, Thanks so much for taking the time to provide your feedback. We're so glad to hear that you share our enthusiasm for our service and product! We're so glad to have you in the LOLA community, and are thrilled to hear that you've had such a great experience. Our Customer Team is always here to assist you when you need us! Best, Annie LOLA customer team

Response from LOLAOct 6, 2020

Hi Leafgirl, Thank you so much for sharing your candid feedback with our tea! I am so sorry to hear about your experience with our Super and Super+ absorbency tampons. As a customer-first business, we really appreciate you alerting us of this issue so that we can escalate this immediately to our product team and manufacturing partners to make sure this doesn’t happen again. I completely understand your hesitancy to continue using LOLA. If it helps ease your mind, while LOLA is a new company, our suppliers have been making feminine care products for decades. I took a look at our systems and am not able to locate your account. That said, we always want to help our customers. With this in mind, please reach out to us over email (at [email protected]) and we'll be more than happy to assist. Again, thank you so much for reaching out and sharing your concerns with us. We look forward to hearing from you soon with any additional feedback you can provide! Best, Raven LOLA Customer Team

Response from LOLAOct 6, 2020

Hi Chelsea, Thank you for the sweet feedback to our team. We love to hear about our customer's experience. I am so glad to hear that our products and service are a perfect fit. We are so grateful you're a part of our community! If you have any questions or concerns in the future feel free to reach out to the CX team at [email protected]. We'll be happy to help! Best, Alixe LOLA customer team

Response from LOLAOct 1, 2020

Hi Anna, Thank you so much for your support! We’re thrilled you’re just as excited as we are. It’s always been our goal to provide as many women as possible with access to high-quality feminine care products. Our Customer Team is always here to assist you when you need us! Best, Raven LOLA customer team

Response from LOLASep 29, 2020

Hi Laura, Thank you so much for your support! We’re thrilled you’re just as excited as we are. It’s always been our goal to provide as many women as possible with access to high-quality feminine care products. That said, feel free to reach out to us at [email protected] if we can be of any assistance in the future! Best, Kalyn LOLA customer team

Response from LOLASep 28, 2020

Hi Vi, Thank you for taking the time to share your thoughtful feedback with us! We too, care a great deal about using a natural product that we trust, and having one less thing to worry about every month. We're so glad to hear that you're loving your LOLA tampons, and are so glad you're part of our community! Feel free to reach out to us at [email protected] if we can be on any assistance in the future! Best, Alixe LOLA customer team