Kate R.
Looking forward to trying Livia
What started off as a concerning experience due to a faulty product and ambiguous policies, ended with swift and satisfying customer service to rectify the situation. I was generously compensated for my troubles and just hope that they will clarify certain policies concerning the renting and returning of their products. I am currently awaiting a new Livia kit and look forward to experiencing it to the fullest.
Response from LiviaFeb 22, 2022
********* update I'm glad we could help with the issue and I hope you enjoy Livia soon again! ********* Hey Kate, I'm really sorry to hear about your experience with Livia. Please send us an mail to [email protected] with your information, I'll make sure that you receive response fast and clear and we'll definitely solve the issue and make sure you are fully satisfied as well. I hope you give us a second chance! The Livia Team



