LiviaReviews of mylivia.com

4.12,411 reviews
Health Equipment
Livia Fulfillment Center - 1719 , 1551 Pacific Ave, Oxnard, California

Write a review

Call Directions Website

Livia

Write a review

About Livia

Revolutionize your menstrual pain relief with Livia – The Off Switch for Menstrual Pain! This FDA-cleared wearable employs patented SmartWave™ Pain-blocking Technology, delivering rapid relief in just 30-to-60 seconds. Trusted by 250,000 users globally with 10,000 Five-Star reviews across various platforms, Livia is 100% drug-free, clinically tested, and compact for discreet wear. Customize your Livia to match your style, and revel in continuous relief through its enduring battery and USB rechargeability. The comprehensive kit ensures you have everything you need. Say goodbye to menstrual pain, and hello to Livia!

Livia (mylivia.com) has 2,411 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.

Also known as: mylivia.com
Website: mylivia.com
Category: Health Equipment
Location: Oxnard, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 40% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

How we calculate scores

Is this your business?

Correct your details and reply to customers in public. Both are free.

Claim this listing

Livia reviews

Showing 73 reviews with 3 stars · Clear filters

KristýnaFromPrague
Oct 5, 2020
Still undecided if this works or not
I got my first Livia last year (Sep 19) and unfortunately it has not been able to help with my period pain. Right now I am waiting to try the new improved Livia version so we will see if that one works.
Response from LiviaOct 5, 2020
Dear Kristyna, We're sorry to hear that's your experience with Livia, we're sure that Livia can give you better relief. We did a lot of effort to upgrade our instructions & support team and much more things. If there is a way you give us a second chance & we can ship a new Livia right away - we'd like to try it and we hope this time you'll receive the product quickly and enjoy the relief that Livia could offer. we hope you'll enjoy the Livia device and your experience with us will be better! You can contact me at [email protected] and i'll take care of it now. Kind regards, Ran The Livia Team
Appe
Sep 26, 2020
Livia Device turns off after 15min or 30min
Hi, Why does the livia device turns off after 15min or 30min when I'm using it, even though I charged it fully? I always have to keep an eye on it, is that normal when it turns off by itself?
Response from LiviaSep 26, 2020
Hey Appellonia! No it shouldn't turn off after 15-30 minutes, it should last 8-12 hours per full charge. Please try to charge your Livia device not less than 12 hours via any available socket (in the wall, not on a PC). It can help to restart your battery. If this didn't help we'll reship you asap a new Livia device with expedite shipment! here is my direct email [email protected] - Waiting for your email with order details and serial number on the back of the Livia device. Kind regards, Ran The Livia Team
Amber
Sep 21, 2020
Super easy to use
Super easy to use, skins are easy to change. It’s also small and can fit in your purse. I had a problem fitting it into its carrying case. I feel like it has potential to be a good product. Has a bunch of different levels you can choose from. It just didn’t work for me. I didn’t find any relief from my cramps. And felt a weird moving sensation in my ovaries. So I stopped using it.
Response from LiviaSep 21, 2020
Dear Amber, I'm sorry to hear that it didn't do any help with your pain. We can try to go over few tips to see that you're using it correctly, The sensation of Livia should be a very pleasant one. You can watch this videos: 1. https://www.youtube.com/watch?v=pRCdfaov9eg 2. https://www.youtube.com/watch?v=oQU7nrfY52I And also, please be sure to change gel pads once a cycle due to hygienic issues. It can also help to avoid accruing of skin irritation. If nothing of this worked, you can always send back the Livia/ or we can ship you a new one instead to see if it helps. Feel free to contact me directly at [email protected] Kind regards, Ran The Livia Team
Cecilia C.
Sep 21, 2020
Still deciding if it is worthy
I have to say, this device change my life during my period. It is not the most comfortable one but for sure it does what it says. I used to have weakening, excruciating pain once a month, 10/10, and even ibuprofen wasn’t working anymore. Now it depends on the day but I can say that the pain lower to 3 to 5. It works, but the customer care is a joke, as to say non existent. It takes too much time to ship and deliver; never a reply in time, and when it came it was vague and generic. Now I should buy extra flower pads but I am very reluctant.
Response from LiviaSep 22, 2020
Dear Cecilia, We're really sorry to hear your experience with us, we surely can solve this out asap. We've sent you now new set of Livia Flower pads under the warranty so it will be sent to you within 1-2 days. We'll also compensate you immediately! you can also feel free to contact me directly - [email protected] for any other questions Kind regards, Ran The Livia Team
Bill T.
Sep 20, 2020
My daughter said the product works…
My daughter said the product works great but trying to contact is hard we have not got any new pads and have been trying to reset password and don't get a email back to reset password we are doing the subscription and while back said order had shipped and have not received the new pads
Response from LiviaSep 20, 2020
Dear Bill, Sorry to hear about that, Please send an email to me at [email protected] and we'll make sure to send you new pads asap, we'll compensate you, I promise! Thanks a lot for understanding and sorry for the issue, Ran, The Livia Team
SB
Sep 16, 2020
Unsatisfied with quality and customer service
When my daughter first used Livia, she said it helped relieve the pain quite a bit. However, over the past few months she has said that it does not help very much anymore. Also, I contacted customer service to tell them that the little cables that feed out from the pads are breaking and asked for replacement pads (not the jel pads). I received a reply on July 1, 2020 stating that my request for a replacement had been received and was being reviewed. Ten weeks later I have not received any additional responses, nor a replacement of the defective part. I am considering canceling our subscription. I worked in electronic manufacturing for many years, and to me it looks like a design flaw.
Response from LiviaSep 16, 2020
Hi there, I'm sorry for the experience you had with us so far but it is not the way it should be and we'll do our best to improve our service! Please if you can contact me directly at [email protected] and i'll make sure this issue is being solved asap. Here for any questions and be sure we'll compensate you! Kind regards, Ran, The Livia Team
Carmen
Sep 9, 2020
I bought my Livia out of desperation
I bought my Livia out of desperation. I thought it was an answered prayer for my endometriosis pain. The product does help alleviate my pain, so it does what it's supposed to do. However, I think it is too expensive for the quality of the actual product. I've had to replace the electrodes twice because the wires constantly break (do not store them in the case). Also, the clip broke off not even a year after purchase, so now I have to make sure I have pockets or I won't be able to use it on the go. Do your research before you buy any TENS unit, maybe even check with your insurance provider.
Response from LiviaSep 10, 2020
Dear Carmen, We're sorry to hear the clip has broke for you after a year, Please if you can contact me directly at [email protected] and I'll make sure to better your experience with Livia and we will compensate you in the right way. we'll send you over a new Livia kit under your warranty asap! :) Kind regards, Ran, The Livia Team
Lauren M.
Sep 9, 2020
I love the idea of Livia
I love the idea of Livia. It helps me reduce the amount of medication I need to control cramps. It has not been a cure-all for me but everyone’s body is different. Recently I seem to be having a negative reaction to the gel pads. They cause my skin to itch for days after use. Not sure what happened as I believe they’re hypoallergenic and I don’t typically have sensitive skin.
Response from LiviaSep 9, 2020
Dear Lauren, Thanks for the feedback. Livia Gel Pads are made of hydrogel which is created by a unique polymerization technology. It is a high-function, highly-safe raw material and have been tested for biocompatibility. Please be sure to change gel pads once a cycle due to hygienic issues. It can also help to avoid accruing of skin irritation. Attaching some tips to try avoid these reaction: after using Livia for approximately 2 hours, most women will be able to turn Livia off and still feel its benefits for another hour or so. If the pain starts to return, you can turn Livia on again. It is safe to keep Livia on for longer than 2 hours if necessary; however, you should slightly alter the location of the Flower Pads every 2 hours to avoid skin irritation. for more questions you are welcome to contact us at [email protected] Kind regards, The Livia Team

LiviaReviews of mylivia.com

About Livia

About these reviews

More in Health Equipment, California

Friendsbuyteststrips

HelloMD

Health Outlet Store

Wheelchairparts.net

LiviaReviews of mylivia.com

Livia reviews

Still undecided if this works or not

Livia Device turns off after 15min or 30min

Super easy to use

Still deciding if it is worthy

My daughter said the product works…

Unsatisfied with quality and customer service

I bought my Livia out of desperation

I love the idea of Livia

About Livia

About these reviews

More in Health Equipment, California

Friendsbuyteststrips

HelloMD

Health Outlet Store

Wheelchairparts.net

Livia reviews

Still undecided if this works or not

Livia Device turns off after 15min or 30min

Super easy to use

Still deciding if it is worthy

My daughter said the product works…

Unsatisfied with quality and customer service

I bought my Livia out of desperation

I love the idea of Livia