LiviaReviews of mylivia.com

TERRIBLE CUSTOMER SERVICE. HAVE TRIED AND TRIED TO CHANGE SUBSCRIPTION OR REPORT A PROBLEM AND NO ONE EVER GETS BACK TO ME. MACHINE ONLY WORKS ABOUT HALF THE TIME AND STOPS SUDDENLY EVEN THOUGH IT'S FULLY CHARGED WITH NEW PADS. NEED TO WORK ON BETTER CUSTOMER SERVICE AND PRODUCTS.

Nunca me enviaron los parches, tampoco me hicieron un reembolso por los mismos. Solo lo use unas 3 veces y se dañó. Tampoco quisieron responder por el.

I have tried to contact your customer service many, many times. Not only did the entire package not arrive (I only got the case and no helpful product) I overpaid and never did see the actual unit. After so many failed attempts to contact I tried to delete myself from the mailing list and still I am getting not 1 but THREE emails at a time. Crappy service altogether. Beyond disappointing and frustrating.

The product that I ordered is not what I received very disappointing can’t send it back can’t trust this site

I ordered my second Livia device, but unfortunately the address was incorrect. Livia received the device back and I informed them of the correct address, however they sent it to the wrong address again and I never got my device.

Never arrived. Got a refund after several months

I never received anything

Worst experience with customer service I’ve ever had. It took them literal months to email be back about a broken device, and even after cancelling my subscription I continued to be charged and had to dispute the charges with my bank because I couldn’t reach customer service. This was all back in 2020 and they just sent me a request for this review. Could have been a great decide for pain but the customer service was awful.