LiviaReviews of mylivia.com

I never got to use the product. Is it possible to get my money back?

No refunds when products don’t work after one or two uses.

The Livia definitely made my cramps go away, but it also gave me severe intestinal distress. I tired to return the product because I was still in the 90 day trial period but the company is in Israel and you cannot track packages mailed to Israel. They claim that they never received it and after months of emailing them I gave up on fighting for my money back. Big disappointment considering that their entire advertising boasts a 90 day money back guarantee!!! I think the product could work for other individuals but it’s a joke that you’ll get your money back if it doesn’t!!!!!

I’m so disappointed that my order from November 12 2019 hasn’t arrived I reached out to customer service by call and no one answered. I reached out by email I did receive a response that It was being processed and ship as soon as possible and until this day I haven’t received my flower pads. I really need the flower pads to able to use my Livia.

It worked pretty great for a few months and then the wire covering wore down after probably 20 uses max. You can feel the shock uncomfortably with the wires exposed (obviously), so I stopped using it. They won't give any replacement wires because they only cover the device and not the "accessories". This happened from me just sitting around doing homework and standing at my job as a cashier, I don't do anything crazy or active. Absolutely ridiculous and one of the worst purchases I've ever made! Two stars only because it would work (if they didn't make products that break and could then cause injury).

The customer service is friendly, but takes way too long to respond to emails and solve problems. I ordered my livia about 4 months ago and still have not received the charging cord (that was supposed to be included). I have been in contact with two different customer service people and still don’t have my cord, so I can’t even use the product. And the return window has already closed.

Bought this machine for my daughter a year ago and it’s effect is not as great as it previously was. Very expensive if it doesn’t work consistently. Would purchase a cheaper Generic machine.

Doesn't work as good as hoped (livia doesn't relieve my worst cramps), is uncomfortable to walk around with/bend over when in use and I always have to adjust the strength when I get up/sit down again. Wasn't worth the money I spent on it.