LiviaReviews of mylivia.com

So helpful for my endo pain! Don’t take as much Tylenol or ibuprofen any more and customer service is excellent!

I have stage 4 endo and this product works great for a flare up. Best investment I have invested in. I love that you can get different skins for the machine, and can change it for seasons, or outfits. Fast shipment!

The Livia device is portable, small, and discreet to use in public, but still remains so powerful. With varying intensities and case, extra electrode pads, and a charger, this product is easy to stay organized and together. It clips to your underwear or pants! I use it on my low back, hips, and lower abdomen and pelvis for cramping, contractions, pressure, discomfort, and pain. I have endometriosis and PCOS as well as uterine fibroids that come with heavy periods that are miserable. This product is tiny but extremely mighty. Do not skip on it and help your period pain in an FDA trusted and tested way. It is so worth it. It holds an amazingly long charge as well.

Livia has made period cramps so much more manageable.

This is the best thing I have ever gotten myself and trust me Livia is absolutely amazing!!! I will 1000% tell anyone and everyone to get a Livia!!!!

I recently bought my second Livia- I read in the booklet that you can use two at once. I had no problems with the gel pads on the first one I bought and have used it a couple of times. But when I went to use the second one, one of the gel pads kept slipping on the electrode. When I tried to alter and adjust it, it would fold over and refuse to unfold without a lot of persuasion. Also, bits of the edge of the gel pad broke off in little pieces on my fingers. I emailed Livia using the email address on their contact page and got no reply. Despite an automated reply informing me I would get an answer usually within 24 hours. I sent that email on 6th November. Then after a week (possibly more), I sent a message via their online contact form. However, no reply again, not even an automated reply. So, a few days ago I sent a message via Facebook Messenger. And there has been no reply there either. It is very frustrating. UPDATE: I emailed the assistant who replied to my review and they answered very quickly. I was offered very generous compensation, including a year's supply of gel pads. They are also investigating the issue I had with not getting any reply. I am a much happier customer! Thank you Livia :)

UPDATE: just an hour after contacting Ran, I received a reply telling me that the customs fee would be covered by them. Thanks for putting attention in the customer service and caring about the customer! :) I bought this product to be shipped to Austria since there is no local sheller here. This week I contacted the post office and they told me that I need to pay 27,70€ extra for the customs fee. This was never warned in their website. If I had know of this extra costs, I would have just gone to Switzerland and buy it there (more expensive). Please Livia I am asking for a refund of the customs fee or I will need to leave the package be sent back. It is not fair not to warn customers about the extra costs due to customs.

UPDATE: Ran contacted me via email for customer support. Ran provided phenomenal customer service and fixed the problems with my subscription and a website glitch all within a few hours. I will continue recommending Livia, not only for the device, but for the customer service as well. I will update this review after I have received contact from Livia, but as for now...this is the rating. This rating DOES NOT come from the device itself as that is a helpful tool for minimizing period pain. For personal health reasons, I cannot take loads of OTC pain meds, which is where Livia became my go to. I purchased my Livia along with a subscription in February 2021, which will automatically ship me new flower pads every six months. It's now November 2021 and I should have received 2 shipments of flower pads. I have been paying $8 per month for nothing. When I login to my account through Livia, it shows I have no subscriptions and I have no orders. This is not true as I have an emailed receipt, shipment confirmation, and bank charges for everything. I'm upset about this, so buyer beware