LiviaRevolutionize your menstrual pain relief with Livia – The Off Switch for Menstrual Pain! This FDA-cleared wearable employs patented SmartWave™ Pain-blocking Technology, delivering rapid relief in just 30-to-60 seconds. Trusted by 250,000 users globally with 10,000 Five-Star reviews across various platforms, Livia is 100% drug-free, clinically tested, and compact for discreet wear. Customize your Livia to match your style, and revel in continuous relief through its enduring battery and USB rechargeability. The comprehensive kit ensures you have everything you need. Say goodbye to menstrual pain, and hello to Livia!
Livia (mylivia.com) has 2,411 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Health Equipment · Aliso Viejo, California
Excellent
Health Equipment · San Francisco, California
Excellent
Health Equipment · Maywood, California
Excellent
Health Equipment · RANCHO CUCAMONGA, California
Excellent
Showing 378 reviews with 1 star · Clear filters
Damian Van Z.
Got a broken product. Sent an email to them and never got a reply
Response from LiviaSep 10, 2019
Hi Damian, I am very sorry to hear about your experience with our customer service. Please note, I have taken personal responsibility for your case. Please send me an email with the email address which you made your order and the order number to [email protected]. Again, please accept my apology for your inconvenience. Sincerely,
Lilit K.
Worst experience with this company.
Response from LiviaSep 5, 2019
Hi Lilit - I am very sorry you have had a negative experience with Livia. Please send me an email to [email protected], with the subject TrustPilot Review. In the email, please provide me with some details as to what happened, so that I can follow-up. Much appreciated, -jja
Aidan M.
Good for more surface maybe but definitely did not help with cramps:(
Response from LiviaSep 5, 2019
Hi Aidan - I am sorry to hear that Livia hasn't been super effective for you. You might consider watching this short instructional video: https://youtu.be/c-MNA3VgJ3A. It includes user tips and troubleshooting suggestions. Please let us know if your experience improves. -jja
anon
Shipping to Europe takes forever, tracking shows nothing for the last 7 days (14 days since order).
Response from LiviaSep 5, 2019
Hi there - I am sorry that you have experienced delays in the delivery of your Livia. If you have not received your Livia yet, please send me an email to [email protected], with the subject TrustPilot Review. In the email please send me your order number, full name, email and shipping address. Be sure to also include your request to track your delivery. Much appreciated, -jja
Kim R.
Never received the product
Kailia L.
Was very disappointed with my Livia. I have severe cramps during my period, to the point where I’m down two days and unable to do any activity. I get nauseous and vomit, the pain is worse than when I had my contractions giving birth. I read all the great reviews about how Livia took away almost all the pain! It helped so many women, just to turn out to be a scam. My first time using it, it hurt. The second time after I found better placement for the gel pads, it continuously lost connection and would shut off. I couldn’t even use it for everyday life because the minute I went to clip it to my pants, it stoped working. Then I replaced the gel pads, and the gel didn’t stick to the electrode. It got stuck to me! I’ve never been so disappointed with a purchase in my life, and I cannot wait to get my refund. If this product is so cheap, I might as well have spent my money on a cheap tens unit from Amazon and would have gotten better quality.
Response from LiviaSep 5, 2019
Hi Kailia - I am very sorry to hear of your negative experience with Livia and would like to follow the progress of your refund. Please send me an email at [email protected], with the subject line TrustPilot Review. In the email, please be sure to include your full name, order number and email - as well as that the date you requested a refund. Much appreciated, -jja
Tara
Didn’t work for me. Sent back my Livia and still have not received a refund
Response from LiviaSep 5, 2019
Hi Tara - I am very sorry to hear of your negative experience with Livia and would like to follow the progress of your refund. Please send me an email at [email protected], with the subject line TrustPilot Review. In the email, please be sure to include your full name, order number and email - as well as that the date you requested a refund. Much appreciated, -jja
Shuaib Ali D.
I purchased two six month supply gel pads and it has been more than 3 weeks and until this date I cannot get an update as to where they are. I keep speaking to customer represents and no one can tell me where it is, yet I was charged for both. I’m deeply disappointed with the service received. It is very sad that this happened given that the products they sell are very good ones.
Response from LiviaSep 5, 2019
Hi Shuaib - I am sorry that you had a negative experience. I would like to follow-up on your order. Please send me an email to [email protected], with the subject TrustPilot Review. In the email, please include your full name, email address, phone number and shipping address. Please also include the review you shared. Much appreciated, -jja