LiviaReviews of mylivia.com

I ordered three weeks ago: and after reaching out to customer services twice in the last week, and receiving no response, I couldn’t be bothered anymore. I’ve asked for a refund and for my subscription (which never even left their facility) to be cancelled. I don’t trust that they’ll send future packages on time. I’m just hoping for a quick refund so I can find something worth my money. Update: After leaving this review and sending the refund message, I have received a full refund within 24 hours and they’re sending me a free livia. I feel quite bad about receiving one for free, but I’m hoping for it to work out so I can change my rating and continue to purchase from them in the future.

update in 01/09/2021: Ran and the livia team tried to put the blame on me but it turned out they obviously didn't have some departments in charge of anything so they just missed the ENGLISH address I left in the notification box below the order. Fortunately, Ran and the livia team DID read the customer opinions here at Trustpilot and were finally be able to contact one of their lost clients, which was me. After my gentle reminder Ran and the livia team succeeded in completing the order, like another month later. I gave you extra 2 stars here for the unbelievable high efficiency here, Ran. I NEVER had any purchasing experience like that so, if Mylivia were not so normal a TENS device which you could find substitutes for on Amazon easily, I would have given you the 2 stars left. ======================================== my credit card was charged 30 days ago and I've received nothing. Then I reached out to the customer service. Not only did the company staff ignore my emails, they even blocked me on every social media.

I appreciate the features of the Livia during emergency cases due to my Endometriosis. There is still customer service reach out that needs to be worked on, and I’m sure it will improve as well. I’m about to travel, so it’s convenient how small it is to bring with me as well.

Livia seems to work whenever I remember to use it. The tingling sensation isn’t painful and it at least helps distract from the pain. My device is also old at this point, so it doesn’t really hold a charge.

Les plus : - produit tout mignon (belles couleurs) - petite taille - facile d'utilisation Les moins : - le prix 159€ - Malheureusement pour moi il a été inefficace pour mes douleurs menstruelles abdominales ( mes douleurs étant probablement trop fortes et trop diffuses). Je l'ai testé la 1ère journée de mes règles. Le matin la douleur était maîtrisée avec livia, mais plus la journée avançait plus la douleur augmentait. J'augmentais donc l'intensité de livia autant que je pouvais le supporter. Mon inconfort due à la douleur , et à la sensation de forts picotements au niveau des électrodes, m'a fait retirer le dispositif en soirée et reprendre mes traitements antidouleurs et mes bouillottes brûlantes en attendant qu'ils agissent.

This handy little product did exactly what it claims, it’s amazing for period back pain, and cramps also for other times When you have sore muscles. It’s pretty quite and powerful and small enough to hide under clothes. The only reason for not full stars as I could see the time being improved, by longer leads, better battery life and my leads became frayed rendering the time useless after 18months

I had super high hopes for my Livia. I bought it when it first came to market. After using it for about 4 cycles, the wires started to fray. For the cycles that I used it for, it gave me some relief but I still needed to take OTC meds. I have pretty weird period symptoms (I get period flu often) and some intense cramps.

UPDATE: Ran solved the issue. They are AMAZING. Updated to 3 stars because Ran is an amazing CSR. I ordered my Livia on February 21st. I still have yet to receive even a shipping notification. I've contacted their customer service a few times and at first I was told my Livia was set to ship March 21, which is fine I guess, but they advertise 3-5 day shipping. Then March 21 came and I got no update. Emailed again and was told they are out of the device and would have more by the end of the week and would ship by then. Why have an item listed as available when you are out? That's just false advertising. I've emailed again and have yet to receive a response. I've tried commenting on their Facebook to get answers and they just delete my comments. Very unprofessional and not a way to manage a business. I've filed a dispute with PayPal because I don't even want the device at this point because if they're this terrible with customer service, it's safe to assume their device is junk.