LiviaReviews of mylivia.com

Ich habe das Livia-Gerät jetzt über ein Jahr abonniert und das Abo auch gekündigt und hier meine Erfahrungen: Zuerst hat mein Gerät 5 Monate gebraucht bis es bei mir war. Grund dafür war laut Livia Lieferengpässe. In diesen 5 Monaten wurde mir schon die Gebühr fürs Abo abgebucht, nach Kontakt mit dem Kundenservice aber wieder zurückerstattet. Das Gerät habe ich dann mehrere Monate getestet und es hat funktioniert wie es sollte. Daran habe ich also nichts auszusetzen. Aus diversen Gründen habe ich mich dann entschieden das Gerät jedoch nicht weiter zu benutzen und es einige Monate im Schrank liegen gehabt. Nun wollte ich also nach über einem Jahr mein Abo kündigen. Die Website von Livia hat diesbezüglich überhaupt nicht funktioniert, das einzige was man in seinem Account ändern kann ist die Lieferadresse, mehr nicht. Also habe ich dem Kundenservice geschrieben, der auch ohne Probleme mein Abo gekündigt hat. Was ich allerdings unseriös an Livia finde: Obwohl ich ja Kunde war habe ich regelmäßig Werbe-/ Spam-Mails für das Produkt bekommen. Außerdem wurden mir in der ganzen Zeit die ich mein Abo hatte nicht einmal wie versprochen diese Klebesticker nachgeliefert mit denen man das Gerät auf die Haut klebt, die für mich Hauptgrund für das Abo waren. Daher kann ich auch nur vom Abo abraten.

Livia has help with pain although I’m always adjusting it on my clothes but it has helped me continue to go to work often which is a plus but design and adjustments need to be mad so it can be better than what it is.

I have endometriosis and experience severe cramping and low back pain before and during each menstrual cycle. My initial expectations of Livia were that it would “take the edge off” but be unable to fully control the severe pain I experience. This is an accurate description, at least for me. I still need a heating pad and pain killers, but Livia certainly is a helpful part of my period tool kit. I do appreciate how discrete the device is so when I need to be out and about or go to work, I can still experience a little relief. For those with less severe cramping, it might be just the thing you need to get through your day.

This is a great product. However, medication was still needed in my more painful days.

I ordered this over 4 months ago and it has yet to materialise. I have had several exchanges with the customer service team who insist that the parcel is at my local post office. I can assure you, it isn't. They have checked and confirmed that it has been returned to the sender. All I am asking for is a refund after 4 months of waiting for an overdue delivery. The customer service team doesn't seem to understand this simple request. Posting this in the hopes of actually having this matter resolved. UPDATE: After reaching out an Trustpilot, Livia have agreed to a full refund and have additionally sent me another Livia unit. I hope this time it arrives! They also offered a gift card as a form of compensation. The post sales support has been great, but very different from the regular CS team who seem inexperienced.

My experience has been pleasant so far. I still think there should be more sticky pads, or the option to add more, and more intensity settings, but that just comes with time and updates... For the most part my pain goes away while wearing it. Very rarely do I get super intense pain, but when I do it takes most of it away to where it’s a very faint pain.

This device is great and terrible all in one. When the device wants to work it’s fantastic but I’ve had to replace the wires so many times that it’s just an endless money pit.

Update: After I wrote my review here, i finally got my money back. I am not gonna rate it with all stars because for 2 moths my communication with livia was horrible. But I am so thankful to Ran. The only one at customer service who took care of my problem. So I am adding some stars just because of Ran. Thank you for your help. DON'T BUY THIS! All these negative experiences with delays, bad communication and lost money are true! I wish i saw the reviews on this site sooner I would have never bought the product. I ordered livia kit on june 11th. I wanted to help my sister even though it was totally out of my price range. Nothing was happening for a month. And I was promised it would be delivered and i was even promised compensation money for the delay. Obviously i didnt get either of those things. At the end of june after a lot of messages and emails i was finally able to cancel my order. And I was promised my money back. Its already been 30 business days and i still haven't seen my money. I would NOT recommended this. I am student I dont have much money. I bought the device in good faith, i thought they wanted to help women. Iam really sad and dissapointed, if i knew that they are scamming people of money, i would have never paid for it!