Jordyn
My livia experience
I have PCOS and endometriosis which cause me a lot of pain not once a month but most of the time. I do not like taking pain medication as it can have side effects so I decided to try this instead. While the device doesn’t eliminate my pain it does reduce it quite a bit and makes it much easier for me to get through the day and enjoy myself. I believe this product would be perfect for coping with period pain.
Response from LiviaOct 4, 2020
Dear Jordyn, We're sorry to hear that's your feeling you got with the CS, we're sure that we can give you better service, we did a lot of effort to upgrade our support team and now we can compensate you in the right way. regarding shipment there was a problem with the delivery company. we'll compensate you for the long-waiting that you had with us and we hope you'll enjoy the Livia device and your experience with us will be better eventually! we're willing to solve this issue right now, so just let me know the order ID, you can contact me at [email protected] and i'll take care of it now. Update: I see that there is a pending delivery to you and it should attempt deliver of the replacement package tommorow (10/5) I'll send you the tracking number via email address. Let us know if it helped. I'm sorry again for the long waiting. Kind regards, Ran The Livia Team



