LifeforceReviews of mylifeforce.com

The good: Every one I communicated with was nice and mostly caring. From Quest Labs, Doctors, Coaches and the MULTIPLE CUSTOMER REPS I HAD to speak to ... The bad: 3 or 4 months of PAID monthly memberships, Zoom calls (plural) with doctors, hundreds of dollars per month on supplements and medications ... all for NOTHING ! The Ugly: Tony Robbins ( big fan and follower here) and Dr Peter Diamandis own this company. I thought that would be synonym of high quality of experience as patient and great customer satisfaction but those big names meant NOTHING ! Yet you will pay PREMIUM for LESS than the same... Yes, everyone was nice to me, but they don't get the job done, no real problem fixing, no results, just blah blah... Here's my experience... Day one... Pay ! Sign up and pay monthly membership+blood test and schedule your blood technician visit, about 15 days waiting list from today. Day 15. Blood technician day . Mine came from Quest labs. This lady was phenomenal! Professional, caring, on time. Day 25. LifeForce received the blood test results and in your own private dashboard they are some questionare to fill out. Normally 30 minutes , except that the portal DIDN'T SAVE my answers 3 times!!! Day 30. PAY FOR THE NEW MONTH OF MEMBERSHIP. Schedule your zoom call with doctor. 15 days waiting from today. DAY 45. Zoom call with doctor day. She was nice and seemingly engaged in the consultation. She recommended $600 in supplements and directed me to another Doctor to address a concern of mine. Waiting list for the second doctor about 10 days. Supplements paid and ordered then. Day 60. PAY FOR A NEW MONTH. Zoom call day with second doctor. He recommended $300 of Medications which I paid and ordered right then. At this point Supplements HAVE NOT ARRIVED YET (15 days waiting so far) Day 70. I inquired about my supplements delivery (25 days waiting). They answered within 24 hours that supplements will arrive today and offered a felt apology for the delay. Day 80. Supplements have not arrived yet ( One month!) and Medications have not even been shipped yet (20 days) The explanation of WHY I had not received my supplements and medications was mostly senseless, polite but senseless. Every email is read and answer by a different customer rep at LifeForce. Often I felt that there was a cleared disconnection among the reps there, one person would said one thing and the other person would respond something comply differently or unrelated to the question and/or solution. Customer reps talked about problems with the shipping department, with the delivery company, website glitch, limited control over the processes, doctors miscommunication with the pharmacy, reps having to reach out to doctors and wait for them to respond, scaling my ticket and bla bla bla... Yes, people there were nice and seemingly caring but Not Effective. They ARE EFFECTIVE for their BOTTOM LINE, bleeding my credit card while I get to wait and wait for my PAID product to arrive. Before I knew it was time for my SECOND BLOOD TEST to compare and notice the improvements against my first blood test and after following the treatment suggested, BUT THE TREATMENT DID NOT ARRIVE !!! Needless to say I AM OUT , and of course beyond disappointed! What happened to the Business Mastery principle of: " focus on delivering service better than your competitors" Ironically Tony Robbins teaches that... Sight.

Your prescriptions will never be on time. This causes major hormonal fluctuations and physical discomfort. Incredibly unprofessional. Literally every RX over the course of a year was late or never arrived. When you finally reach support, they blame the pharmacy. It’s not the pharmacy.

The website and automated responses and emails are well designed. Unfortunately that's where it ends. Every step of the process is poorly run. Scheduling the blood draw was difficult, getting the results took much longer than the time period advertised, the consult didn't happen because they didn't show up for it. The automated reminders work well but I wish they remind themselves to show up for it. Answers to basic questions take days or not at all. I was supposed to get 50+ biomarkers but only received 36. I had to cancel because I didn't want to continue to pay for no responses. I almost feel scammed but it really seems like a very poorly run organization.

As noted by others, communication can be achingly slow. Initially, i received one shipment if the RXs that I had been using for eight years. I contacted Lifeforce when I noticed my RXs that I saw were ready to send to me never arrived. Multiple calls, texts and emails and no one could tell me what happened. I finally figured out that ONE of the rx was flagged bec. of a slight spike in my estrogen level. I was told on a telehealth visit and again in a lengthy and unclear clinician's note that I should "go back" to the original MD for my Bioidentical HRT. Figuring that out came weeks after my trying over and over to get my rx delivered. The spike in my ESTROGEN level did not explain why my Thyroid rx, progesterone and testosterone were cancelled. Many calls later, no one could explain. And, then a full month after I canceled my membership with Lifeforce I got two shipments one after the other. One had the testosterone I never needed and canceled in my dashboard, every time I saw it, the armour thyroid i needed two months prior and the progesterone. Maybe a week later, the other shipment arrived with another testosterone and progesterone. So frustrating and going without the complete protocol meant changes to my physique, my energy level, my brain function. I needed to go outside LIfeforce to finally get my thyroid support and all of the bioidentical HRTs that served me for almost 10 years. Lifeforce needs more information to reply to my complaint. I intend to send a direct message to Lifeforce along with the invoices for RXs that I hadn’t ordered.

I signed up for LIfeforce based on a google review of the products they offer. Seem pretty good. Found out after I signed up they offer a veterans discount. Had to cancel my subscription and resign up to get discount. Took a while to work this out. Communication is only through email which is very slow. Once I signed back up it took me a couple of weeks to do the labs. Labs completed and I am still waiting for the results to be read to see what I need. It's been 2 weeks. Again super slow to respond to any questions and set up treatment. I've already paid and right now I am still waiting for whatever the next step is. Not sure I will continue with this company.

I paid on July 21, 2025, all communication since the beginning has been by text only..phone.line has message that they can't handle the volume of calls .person texting has gotten my phone number wrong and then told me " if you have access to that (wrong ) number, check it for messages This was her response to my delayed outreach for the blood draw. Finally it was scheduled and the person texted me.saying they got a flat tire. Upon trying.to reschedule i was informed I had to wait another week if I could fit.into.her schedule.

I enrolled in this program in November of 2024. According to the advertising, there was to be a first blood test with a follow up consultation (which did happen), and then every three months they said that they would conduct another at-home blood draw and consultation. Although I received the first blood test and consultation (and I subscribed to a supplement that was recommended) there was no subsequent notice that I should schedule any further blood tests, or any other correspondence from the company whatsoever. They continued to charge me monthly for membership and continued to send and charge me for the supplements through the end of June 2025, when my credit card was removed.

They didn’t seem to have time to respond to my questions or concerns. They only ever wanted to give me more pills at every consultation, it’s like they get bonuses for selling more products. They never once addressed my original concerns and that issue has only gotten worse since I started speaking with them a year and a half ago. I told them my concerns and it took them 4 days to send me a text update saying they were still waiting on clinicians to respond. They seemed great at first so it’s very disappointing.