Displeased C.
This company sent me the wrong item
This company sent me the wrong item. I paid in full for an infinity mirror 27+ inches and received one less than 12 inches. Not pleased with this as it was for a demonstration for the youth. I would like this company to send the item I paid for with some type of compensation. A refund of a decent fee for the them sending the wrong item. I do not want a store credit or another item in its place, especially since I will no longer do business with them.
Response from MylampdepotNov 1, 2023
Hi Amar! Sincerely sorry for the inconvenience caused！ Our warehouse staff sent the wrong item to you. We have reissued the 28.7 inches Infinity Mirror Light and it is now on its way to you. Here is the tracking number: 785797869472. And we will be providing you with a return shipping label. This will allow you to return the incorrect 11.8-inch mirror back to us at no cost to you. Please keep an eye on your email inbox for a message containing the return shipping label. Once again, I deeply apologize for any inconvenience this may have caused.