Doug J.
Exploding prices
I called customer service because because Grande increased my monthly bill by $70 to $210. This $210 is for Cable and 200MB internet. No movie or extra sports channels. No phone. This is insane. All I asked is that Grande match Spectrum market prices. Grande Reps said "we don't compete on price" and refused to be market competitive. IF you choose Grande, expect your bill to start exploding every couple of months. I'm leaving Grande.