GoodTrustReviews of mygoodtrust.com

Excellent service and a brilliant concept. MyGoodTrust makes it incredibly easy to organize and protect your digital life, important documents, and legacy planning in one secure place. The platform is intuitive, professional, and something every family and entrepreneur should consider. Highly recommended.

For me GoodTrust proved to be woefully inadequate for building what I felt to be a very basic living Trust. One main issue I ran into was simply in naming beneficiaries; The program is SO basic that it only allows you to name primary beneficiaries - There's no option to name secondary or "contingent" beneficiaries should the initial primary beneficiaries not survive you or be able to inherit the estate. I reached out to the company as I felt this had to be an error that I wasn't understanding the form or how to accomplish this, however they communicated back to me that in fact there is no option for secondary, tertiary, or "contingent" beneficiaries within their trust platform. Unfortunately I'm outside the 30 day trial period so I'm simply out the money as I'm not interested in creating such an inadequate Trust. I suppose if you truly want the most basic Trust available, naming only primary beneficiaries this platform could serve your purposes, for the rest of us it's been a complete waste of money.

I asked for my money back after their trust forms were not even good enough for a simple will. I just got billed $39 additional charges for a trust I don't have. They don't tell you about recurring charges. This is a scam.

Good because I can do everthing I can do

I want to create a trust with my wife and I as Co-Grantors Grantors may change the trust in my state, Trustees may only administer the trust. I want Co-Grantors so that if one of us passes, the other may change the trust. I've reached out to GoodTrust several times about how to create Co-Grantors. They always come back with how to create Co-Trustees and ignore my question about Co-Grantors. It looks like they can't create a trust with Co-Grantors.

I reached out to GoodTrust because I wasn't able to add more than one beneficiary and was told that the platform currently only allows one substitute beneficiary per primary beneficiary. I paid for the membership with AARP points but lost A LOT of points to not be able to create a will. I had to go to another site that would allow more than one beneficiary.

It did not take a long time to find out how to fill the will.

I got off to a rough start with GoodTrust, in that there was a software glitch that wouldn't allow me to add my son and soul heir. After a few rounds of email with customer support, Leon set up a time to chat with me and helped me resolve this issue to my satisfaction. I came away from the call feeling much more confident in the service and customer support. I hope they get the initial glitch worked out, but am very pleased with my outcome.