GoodTrustReviews of mygoodtrust.com

I have a problem with my will I have paid for the whole package and have not got a email call or chat for over 30 hours!

For me GoodTrust proved to be woefully inadequate for building what I felt to be a very basic living Trust. One main issue I ran into was simply in naming beneficiaries; The program is SO basic that it only allows you to name primary beneficiaries - There's no option to name secondary or "contingent" beneficiaries should the initial primary beneficiaries not survive you or be able to inherit the estate. I reached out to the company as I felt this had to be an error that I wasn't understanding the form or how to accomplish this, however they communicated back to me that in fact there is no option for secondary, tertiary, or "contingent" beneficiaries within their trust platform. Unfortunately I'm outside the 30 day trial period so I'm simply out the money as I'm not interested in creating such an inadequate Trust. I suppose if you truly want the most basic Trust available, naming only primary beneficiaries this platform could serve your purposes, for the rest of us it's been a complete waste of money.

I asked for my money back after their trust forms were not even good enough for a simple will. I just got billed $39 additional charges for a trust I don't have. They don't tell you about recurring charges. This is a scam.

I want to create a trust with my wife and I as Co-Grantors Grantors may change the trust in my state, Trustees may only administer the trust. I want Co-Grantors so that if one of us passes, the other may change the trust. I've reached out to GoodTrust several times about how to create Co-Grantors. They always come back with how to create Co-Trustees and ignore my question about Co-Grantors. It looks like they can't create a trust with Co-Grantors.

I really do not trust "GoodTrust"! I tried their 'singing photo' app, but found it impossible to avoid signing up for cookies, which means I will be inundated with unwanted spam. The singing photos are just clickbait drawing you into endless promotion, extremely irritating.

I am redoing my husband's and my trust and wills right now. When I get that done I will send you information on errors and omissions in your software. You do have some issues in your software that could cause people some problems down the road. I am very familiar with Florida and Maine probate and estate law. I have lobbied a couple state representatives to change some things in the Florida Statutes that deals with the probate process, personal representatives and a few other things that I think can be improved greatly for the public.

i bought it by mistake

i need a live rep to talk to