MyFontsReviews of myfonts.com

I accidentally purchased an unneeded font. I replied to them right away and asked for a refund. I'm a past customer and a motion design firm. They want me to purchase another font of a similar value and then they'll reimburse for the first font. Seriously? How is this good customer service or even legal?

We used MyFonts.com to purchase a package of fonts for our mobile game. We were honestly doing our due diligence and trying to be good citizens because you can pirate the fonts online for free, but we're going public, and we should own the license to everything we use for launch. As soon as my art lead opened up the file after purchase--same day, within minutes--we realized that the basic pack did not have the fonts a basic pack should have. In fact, we would have to buy two different packs to get the core 8 fonts because of the way MyFonts split them up. We wrote to them immediately upon finding this and asked for a refund, we've deleted the files, but they will not bend at all. All they will do is exchange, but that won't work because of the weird way they split up the fonts. It's such bad business, punishing the good guys who are willing to actually pay vs. pirate. We'll be using an open source font instead and never use MyFonts again.

All fonts cost a lot of money, Who in their right mind would pay $50 for a font?

Monotype has been the owner of MyFonts since 2012. It is not clear exactly when, but without alerting any of their customers, this company which constitutes a near monopoly of font sales and distribution, have removed years and years of orders from the MyFonts download page. In my particular case, that represents hundreds and hundreds of dollars. Those downloads are no longer available. It is totally unethical not to give clients the opportunity to re-download these fonts before the orders are deleted. I am beyond outraged and bereft.

This website is incredibly frustrating to navigate and uses unnecessary, difficult buttons. Reaching customer support is nearly impossible, and the fonts don’t even download. The site constantly loops you back to the same pages, making the entire experience maddening. I wouldn't recommend purchasing anything from here—it feels like a scam.

This seems like a scam website, and their installation processes are really odd. Be very careful buying anything from here, you won't get your money back.

Uploading Webfonts to your server is a long, not friendly process and fundamentally, incompatible with most online portfolios. Avoid purchasing fonts here if you are not very skilled with code. They don't mention this inconvenience during the purchase and don't offer either a refund or service support. Having extended experience with fonts didn't help me to get these installed. Overall, terrible experience.

Scam. Site recommends false fonts which look similar in order to make money. A simple scan of Roboto font gave me all sorts of patented fonts except Roboto itself. Avoid this website.