Robert Clarence F.
some tech need to be watched to make sure they do there job
just watch some techs to make sure they do there job
The experts at My Fast PC can provide you with the tech support that you need to stay in control of your personal computer. Technology is changing so quickly that you should only trust certified experts with your personal computer. With state of the art software we can remotely connect to your computer, diagnose your problems and have one of our many certified techs quickly fix your computer.
My Fast PC (myfastpc.com) has 520 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Robert Clarence F.
just watch some techs to make sure they do there job
Winfield
No faster; your red umbrella has a pop up that doesn't want to go away
Response from My Fast PCSep 8, 2014
Hi Winfield, I am glad to hear that your computer is showing improvements. In regards to the pop up with the red umbrella, it sounds like something to do with your anti-virus. I will have one of my representatives call you right away so we can help you out with that. -M'kaaylie (Customer Service Manager)
Jerry And Blanche West / J.
I want to thank you for getting me back on track.
Sara b M.
I have relied on Chat to assist me in guarding against the hacking that had previously occurred with my e-mail. The technicians have been very patient with my lack of knowledge and have responded in terms that I can relate to rather than computer lingo that is totally foreign. I appreciate their patience and quick responses to my inquiries.
Judy P.
I needed help I got it. The person that helped me was fantastic. The tech was awesome too.
Kathleen H.
I was extremely frustrated with my computer. It was acting like it had a mind of its own, and I am not a computer savvy person! I found My Fast PC on the internet and called. They discovered that I was a victim of malware, and proceeded to address that, clean my computer, delete files that were not needed and suggested how I should follow-up with my hardware needs. They were very friendly and explained things in language I could understand. They called with updates when I was told they would. I signed up for the 6 month Gold Membership Program, and am very happy to have constant tech support! I am very pleased to have found My Fast PC!
Dorothy R.
My Fast PC is a life saver for me. No matter how small problem is they always respond quickly to my request for help. My experience has always been a knowledgeable, patient technician responds to my request on line. Once I give him permission to go into my computer he works quietly to diagnose my problem. My computer is not usually tied up very and I can leave the computer and do other things while he is working. When he is finished he gives me a call and tells me what he has done and walks me through any changes I should make in accessing my computer. Thank you My Fast PC. You are a lifesaver and so convenient. Dorothy R. Rucker
Wendell Hershberger(son) for Ida Mae H.
I feel they took advantage of my computer-illiterate mother and sold her a product she already had installed on her laptop. I then went to a website that was offering the same anti-virus program for free and they charged my mother!! i tried to call customer service and within 5 minutes of holding i was sent to a voicemail and never did reach an agent then disconnected
Response from My Fast PCSep 5, 2014
Hi Wendall, this is M'kaaylie, the customer service manager at My Fast PC. I am sorry to hear that you had a negative experience with our company. I can see how you would be upset based on the information you've given. However, it doesn't sound like the entire service was properly explained to you. We do a lot more than simply install a program on the computer. I will have one of my representatives call you immediately so we can go over everything we did for your mother's computer, answer any questions you have, and see if we can come to a resolution.