University Fancards Reviews | Read Customer Reviews of myfancard.com

University Fancards Reviews | Read Customer Reviews of myfancard.com

University Fancards reviews

75 approved reviews, newest moderated first

Brianna T.
Aug 30, 2023
At first everything was fine until my…
At first everything was fine until my account got suspended for no reason I was asked to complete verification on my account which I did . I kept calling them everyday on when my account will be released as I have bills to pay!!!! one of their rep told me my account will have a resolution in 1 hour now its 24hours still nothing this is very bad!!! keeping me from using my money I really regret using this card!
Response from University FancardsSep 20, 2023
Brianna, we received your verification attempts, and you submitted 3 different drivers licenses with 3 different individuals associated with each license. Unfortunately, our fraud department deemed your account high risk and to keep our cardholders safe there's nothing we can do until consistent identification is provided by you. You are welcome to contact our card provider at 1-833-432-6366 if you have any questions.
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Melissa T.
May 18, 2023
These a~holes have been holding my…
These a~holes have been holding my money hostage for over a month. Supposedly sent out a check over 3 weeks ago, still haven't received anything. I call and email everyday, with no response. Contacting better business bureau
Response from University FancardsJun 27, 2023
Thanks for for sharing your experience and we apologize for any inconvenience. We aim to make our customer experience as simple and easy as possible. However, our records indicate that a refund check for the full amount of your account was issued on May 19, 2023, and cashed on June 6. If you need to dispute this resolution, please contact [email protected] Thank you!
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Allen J.
May 6, 2023
Love my card and service
Love my card and service, down fall is the fees,but other than that I'm happy with the service . recommended them
Response from University FancardsJun 27, 2023
Happy to hear it! Be sure to follow us on Facebook, Twitter, and Instagram (@ufancards) to get even more from Fancards, and be sure to check out myfancard.com/features to ensure you're taking advantage of all the benefits of a Fancard Mastercard. We appreciate you!
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Chuck E.
Jan 23, 2023
Very happy with my debit card.easy to…
Very happy with my debit card.easy to load money on card at Walgreens
Response from University FancardsJun 27, 2023
We love to hear it and appreciate the feedback! If you ever need anything, we're a phone call or social media DM away.
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Louisa M.
Jan 19, 2023
I love Fancard
I love Fancard! I direct deposit money and use it for my fun stuff. It texts you what you just purchased and gives you an up to date balance. It's easy to transfer money from your bank account. It looks great and you get to show your fan pride!
Response from University FancardsJun 27, 2023
We love to hear it! We appreciate the awesome feedback! Be sure to follow us (@ufancards) on Facebook, Twitter and Instagram to get even more from being part of the team.
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Brandon
Jan 18, 2023
Great Company
Great company to have an account with. Customer service is outstanding, and they will work with you if you have an issue and will do everything they can to fix it!
Response from University FancardsJun 27, 2023
We love to hear it! We appreciate the awesome feedback! Be sure to follow us (@ufancards) on Facebook, Twitter and Instagram to get even more from being part of the team.
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Katherine Diane O.
Jan 18, 2023
I've had my card for years with minimal…
I've had my card for years with minimal problems and quick service
Response from University FancardsJun 27, 2023
Thank you for the great feedback! If there is anything we can do to earn that fifth star, please let us know. Drop us an email to [email protected] or via DMs on social media, @ufancards on most major social media apps. Thanks!
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Nicolas S.
Jan 18, 2023
Fancards is awesome!
Fancards is awesome! The app is easy to use and I love that you can get your favorite school on your card. Another thing is you get selected to win certain prizes. I won tickets for a basketball game.
Response from University FancardsJun 27, 2023
We love to hear it! We appreciate the awesome feedback! Be sure to follow us (@ufancards) on Facebook, Twitter and Instagram to get even more from being part of the team.
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