University FancardsThe only prepaid reloadable card for college sports fans, the Fancard Prepaid Mastercard®. Choose from over 30 college teams and start paying with pride!Enjoy features such as:The MyFancard App, on the Apple App Store and Google Play Store,Issue up to 5 sub-cards for friends and family,Choose from over 40 card designs to add to Apple Wallet, Load with Direct Deposit, Cash, Bank Transfers, Card to Card transfers, and MoreGet yours today at https://myfancard.com/
University Fancards (myfancard.com) has 75 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Administration & Services · Birmingham, Alabama
Excellent
Administration & Services · Athens, Alabama
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Administration & Services · Birmingham, Alabama
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Administration & Services · Union Grove, Alabama
Great
Showing 15 reviews with 1 star · Clear filters
Michelle C.
What a scam!!!! I will NEVER buy a gift card from this place again! I hope i can help others to avoid this company. You will be charged monthly fees until all of the money is gone. An "inactivity fee". What a joke. Do yourself a favor and avoid this company at all costs!
Leslie N.
The monthly fees on this card are out of line. I was saving my gift cards for a big purchase, but went to use it today and there were no funds left on the card. The back of the card states, “At the beginning of the 13th month from the last day of card activity, a $3.95 Inactivity Fee will be deducted from the Card balance each month that the Card remains inactive, except where prohibited by law.” What isn’t stated is that the “activity” is the actual activation of the card!!! This is not fair and should not be legal. The card should state that the fees begin 13 months after initial PURCHASE of the card, not the first use of the card.
Damian G.
DO NOT BUY - SCAM! I received this card as a gift in 2022, but I never activated it. The back of the card clearly states that "At the beginning of the thirteenth month from the last day of card activity, a $3.95 Inactivity fee will be deducted from the Card balance each month that the Card remains inactive". I didn't activate this card until May of 2025. There was never any card activity. That doesn't matter. They simply bled the card dry anyway. I had to deal with a foreign call center that was slow to answer and would not put the money back.
Response from University FancardsMay 12, 2025
We appreciate your feedback, but all gift cards are activated at the time of purchase by the cashier where the card was bought. So the card had been active and ready to spend for three years (going off the information provided). This is for any gift card purchased in stores, not only our products. We hope this has not soured your experience with gift cards in general and you consider Fancards for future gift card purchases.
Leslie D.
I've been trying to reload my prepaid fancard at CVS where I usually go to around twice a month for reloading and my card is being declined it says that my card is inactive so then I went to Walgreen's and it to says my card is inactive then I called fancard customer service number around twenty times and I get a message saying that this number is unavailable please try your call again later so then I emailed fancard customer service support and never got a reply back. I'm not sure if this company has went down & under & out but either way as a customer for years I wasn't informed of them shutting their business down permanently and if that's the case fancard is bad business and extremely unprofessional and not trustworthy
Response from University FancardsMar 26, 2025
Hi Leslie - We are very much still in business, and we apologize for the frustration you've experienced trying to contact us. I verified your cardholder status and that you have an active card. Please email [email protected] so we can better understand the problem and he will be happy to address your issue.
Gee G.
I bought the card s a way to buy online game things and it will not work. Matter of fact, I've tried it online at several places and it doesn't work. Now, I can go to my convenience store ND it'll work fine. Overall not a good card.
Response from University FancardsFeb 28, 2025
We reached out to this reviewer for more information about their claim and received no response. We have no records of anyone by this name having signed up for our card products and have no point of reference for the difficulty they claim they encountered using the product.
Brianna T.
At first everything was fine until my account got suspended for no reason I was asked to complete verification on my account which I did . I kept calling them everyday on when my account will be released as I have bills to pay!!!! one of their rep told me my account will have a resolution in 1 hour now its 24hours still nothing this is very bad!!! keeping me from using my money I really regret using this card!
Response from University FancardsSep 20, 2023
Brianna, we received your verification attempts, and you submitted 3 different drivers licenses with 3 different individuals associated with each license. Unfortunately, our fraud department deemed your account high risk and to keep our cardholders safe there's nothing we can do until consistent identification is provided by you. You are welcome to contact our card provider at 1-833-432-6366 if you have any questions.
Melissa T.
These a~holes have been holding my money hostage for over a month. Supposedly sent out a check over 3 weeks ago, still haven't received anything. I call and email everyday, with no response. Contacting better business bureau
Response from University FancardsJun 27, 2023
Thanks for for sharing your experience and we apologize for any inconvenience. We aim to make our customer experience as simple and easy as possible. However, our records indicate that a refund check for the full amount of your account was issued on May 19, 2023, and cashed on June 6. If you need to dispute this resolution, please contact [email protected] Thank you!
Karen
This is the worst card ever. I mean ever!! Tried to order online at Kohls. Would not go through. Called them. It went through this whole automated and said you can not use to buy gas or use online unless put your zip code in. I did. Still would not work. After 25 minutes on phone got a rep. They just kept saying its the merchant. Called merchant and they said its the card. I called fan card again and it went through the automated again said the same thing about using online & put zip code in. I did this twice again but it never accepts it. Finally got a rep on phone again and I told her I figured it out why it isnt workeing online cause not accepting my zip. She just kept saying merchant. I said listen to me, I will talk slower and maybe you will understand. She had no idea what I was talking about. Put me on hold and never got back on the phone. same thing with first call. This is a rip off organization. I imagine people get aggravated and just do not use the card. Makes them money if you cant use. Worst organization ever.