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Myfaceboxer (myfaceboxer.com) has 431 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Clothing & Underwear · Elmwood Park, New Jersey
Excellent
Clothing & Underwear · New Jersey, New Jersey
Excellent
Clothing & Underwear · Edison, New Jersey
Excellent
Clothing & Underwear · Tenafly, New Jersey
Excellent
Showing 94 reviews with 1 star · Clear filters
Nat
Stay away! Hidden (not forth-coming) charges during checkout process and after buying a $40 pair of boxers-they don’t even have a ‘pee-hole’. Sizing is not the norm for US-short in legs and big in waist.
Response from MyfaceboxerFeb 26, 2023
We are very sorry that we were not able to provide you with perfect service. This is not the kind of shopping experience we want to bring you and we sincerely apologize and will communicate with you further via email to resolve the issue.
Rebeca B.
Spent $60 CAD on an item that included shipping insurance and VIP service and they said the package was delivered but they DID NOT bring it to my house and Customer service doesn't exist. This company is FRAUD.
Response from MyfaceboxerFeb 17, 2023
We are very sorry that we were not able to provide you with perfect service. This is not the kind of shopping experience we want to bring you and we sincerely apologize and will communicate with you further via email to resolve the issue.
Rail L.
I placed order on Jan 24 with standard delivery for Valentines day, it was shipped on Feb 2 only, and on their tracking website there are no updates since Feb 3. Customer service doesn't care, all they said is to call USPS, and they don't want to proceed refund. Once I asked for return instructions, they mentioned it's not returnable because it's customized item, however there is nothing about that on their cancellation policy.
Response from MyfaceboxerFeb 17, 2023
We are very sorry that we were not able to provide you with perfect service. This is not the kind of shopping experience we want to bring you and we sincerely apologize and will communicate with you further via email to resolve the issue.
Tye R.
Not an inclusive company. If you are not white, look elsewhere. Though these products are fun and could make for a good laugh, the options for Black people and people of color are almost nonexistent. It’s 2023, companies need to DO BETTER.
Response from MyfaceboxerFeb 17, 2023
We are very sorry that we were not able to provide you with perfect service. This is not the kind of shopping experience we want to bring you and we sincerely apologize and will communicate with you further via email to resolve the issue.
Donnie D.
False Advertising. The site suggested I would receive a music card, however, there was no music and the item isn’t a greeting card, it’s a piece of with the photo I requested. Furthermore, when I was creating the item, a boarder was present when aligning my photo. When the finished product arrived, there was no boarder, just the photo. IT IS A WASTE OF MONEY! Do not trouble yourself with this site or their products!
Response from MyfaceboxerJan 31, 2023
We are very sorry that we were not able to provide you with perfect service. This is not the kind of shopping experience we want to bring you and we sincerely apologize and will communicate with you further via email to resolve the issue.
Kelly G.
I ordered a Christmas present on the 1st December with shipping saying 8-10 days… I’m still waiting and in fact my parcel doesn’t seem to have moved since the 19th!! I co texted them and got a copy and paste answer which didn’t actually answer my question! If I had known this company was in China I probably wouldn’t have ordered what I did. Shocking customer service! What a joke of a company! Stay away!!!!
Response from MyfaceboxerDec 31, 2022
We are very sorry that we were not able to provide you with perfect service. This is not the kind of shopping experience we want to bring you and we sincerely apologize and will communicate with you further via email to resolve the issue.
Me
I spent over $100 for two boxers. One was the correct size (XXL) one came as an (XS). Must have been a glitched when placed. Customer service would not honor a refund or exchange of any sort. Will not buy again. They don’t stand behind their products.
Response from MyfaceboxerDec 26, 2022
We are very sorry that we were not able to provide you with perfect service. This is not the kind of shopping experience we want to bring you and we sincerely apologize and will communicate with you further via email to resolve the issue.
JG
Bad quality, none of the sizing makes sense, took ages to arrive, whilst customer service is quick they're absolutely useless. Absolute ripoff of a company, save your money and don't bother
Response from MyfaceboxerDec 22, 2022
We are very sorry that we were not able to provide you with perfect service. This is not the kind of shopping experience we want to bring you and we sincerely apologize and will communicate with you further via email to resolve the issue.