MyEyes, LLCReviews of myeyes.net

I contacted this company to purchase the iCare HOME2 home tonometer for glaucoma management. The experience was disappointing on every front. Their price was nearly $3,500 — the highest I found across all authorized US distributors. On top of that, they wanted to charge an additional $35 for shipping. To put this in perspective, competitors are selling the same device for under $3,000 and offer free shipping. What really made this a non-starter was their insurance claim policy. They expect the patient to handle all the DME insurance paperwork themselves. For a device at this price point — one that many patients are trying to get reimbursed through Anthem or another PPO plan — this is a major shortcoming. Competing authorized distributors proactively assist with or fully submit insurance claims on the patient’s behalf, which is a significant service advantage. There is simply no reason to pay more, pay for shipping, and then be left on your own to navigate the insurance bureaucracy when better options exist. I’d strongly recommend looking at other authorized iCare distributors who offer a more patient-friendly experience at a lower cost.