Looking for the perfect dress to make a grand entrance? Whether you’re attending a wedding, prom, or special occasion, we’ve got just what you need! Our selection of evening dresses is sure to turn heads, with sexy short dresses, cocktail dresses, and more.
Mydressline by Iness Couture (mydressline.com) has 68 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
Also known as
mydressline.com
Website
mydressline.com
Category
Clothing & Underwear
Location
Glendale, California
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 25% of reviews.
Latest
Most recent review: February 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
DO NOT ORDER FROM THIS COMPANY!! THEY ARE SO RUDE, AND UGLY QUALITY DRESSES
Response from Mydressline by Iness CoutureDec 17, 2025
We take feedback seriously, however this review does not reflect a genuine customer experience. It was posted by a competitor with the intent to mislead and harm our business. We stand by the quality of our authentic designer gowns and the professionalism of our customer service, which is reflected in the many verified reviews from real customers. We encourage shoppers to rely on verified purchases and factual experiences when making their decisions.
JJ
Joelle J.
Amazing Dresses
This is hands down the best place for evening formal wear. Not only was I able to customize the dress but it was also delivered 2 weeks!! I purchased my dress for a wedding party and I got so many compliments I almost started to feel bad for the Bride because of how much attention I was getting. If you want to look and feel like a million bucks don't hesitate and buy from this place. Customer service was excellent and the dress exquisite and very high end!
SL
S. L.
Best Online dress purchase
I purchased a prom dress online and it was the best experience ever. The customer service is outstanding and all of my questions were answered in a prompt and timely manner. I had to call the store because I had made and error on my end. They were so accommodating and friendly. I strongly encourage anyone to buy a dress because it excellent customer service so hard to find.
LC
Lusine C.
Best choice for dress shopping!
I turned to Mydressline by Iness Couture when I was looking for an evening gown. Best decision I ever made. The employees were so patient and helpful. The owner was exceptional. They offered the best customer service. They ordered the dress I chose, and I got it even earlier than they had anticipated. They made gown shopping so easy! Best place to go to.
VA
Vartan
Excellent costumer service great…
Excellent costumer service great product wonderful people to work with thank you
NH
Naveen H.
Fantastic service
My experience with Mydressline has been phenomenal to say the least. I was looking for a dress for my fiancé for our wedding. I liked a dress and ordered it but I was not in stock. I was assured that it would be expedited delivered to India free of cost before the wedding. Over 1.5 months, Inessa took every possible measure to make sure that the dress would reach on time. The dress was ready before time and she fedexed overnight to me so that I don’t miss taking it with me on my flight. It eventually did before time and I received it in California itself. Very pleased with the service and would highly recommend ordering your special day dresses from Mydressline.
EA
Emma A.
Amazing
They have great selection of beautiful dresses and a great customer service. Definitely planning to go back for my next event.
DL
Deborah L.
Worse experience from an online…
Worse experience from an online retailer ever. I urge you to steer clear of this site. The owner is extremely unprofessional and rude. My dress was not shipped via the expedited method I paid for. When I asked for a refund she became hostile and said she would cancel the order. All this over $15. Then after SHE initiated the cancellation, she refused to refund me immediately. There are so many reputable sites out there selling the same thing. Save yourself the money and hassle and buy from someone else. NOT A REPUTABLE BUSINESS!
BUYER BEWARE!
Response from Mydressline by Iness CoutureDec 17, 2025
We’re truly sorry that your experience did not meet your expectations. Customer satisfaction is very important to us, and we take all feedback seriously.
To clarify, the shipping upgrade you selected was for expedited processing, not guaranteed courier delivery speed. When this was explained, you requested a cancellation, which we processed in accordance with our store policy. Refunds are issued promptly once a cancellation is confirmed, but depending on the payment provider, funds may take several business days to appear back on the original payment method.
At no point do we intend to come across as unprofessional or hostile, and we regret if our communication felt otherwise. We strive to be transparent, fair, and respectful in every interaction.
We stand behind our products and policies, which are clearly stated on our website, and we encourage customers to reach out to us directly so concerns can be resolved calmly and accurately.