MydocbillReviews of mydocbill.com

Terrible site. Tried the option twice to speak to a live represent and both times my call was disconnected after two rings. I assume there is an AI gateway to work thru initially. But like most AI gateways it just does not work well

This company makes Banna Republic look outstanding. No matter how many times they send bills, they've been paid my company's workman's comp. Freaking jokesters fishing for a buck, as it's obvious this is their empoyee's first job, or the company is the only employer that will hire them. As for management, well that's for the better business bureau folks to figure out.

I have read several revues and mine is right in line. 7 months after a procedure I get a bill from these folks for $2000. I have no idea who they are. My physician’s group didn’t alert me to a change. Called my ins company and they didn’t know who the were either. Weeks went by and my ins company told me they were a legit company, but my bill is only $800. I went to my “mydocbill” account and it showed ‘Zero’ balance. I’m going to wait till they turn me over to collection and deal with it then. At best, My Docs and my doc bill’ will only get a portion. Serves them both right.

I would give them -5 if I could. Sent me a bill fir services and hospitalization that never happened. Have been trying to resolve for 6 months. The best I get is "we've asked a supervisor to call you". Still waiting for that call. Takes weeks to respond to email. They SUCK.

Received covered treatment in August 2023. Nine months later we received a statement from Mydocbill billing service for the full amount ($378) informing us that the claim was submitted to Medicare on 4/27/24 & Medicare denied the claim on 5/09/24. The statement indicated Medicare said we are responsible for payment due, (which was immediately). We called Medicare to question the denial. Medicare informed us an incorrect claim was submitted back in 2023 & they asked for a corrected claim & instead of submitting a corrected claim, Mydocbill canceled the claim. Medicare told us no other claim was filed after the initial claim was canceled back in September 2023. I called Mydocbill & asked them for a copy of the April 2024 claim submitted by them & a copy of May 2024 Medicare denial & was told to disregard the statement; they were sending the claim up to the next level to submit a corrected claim. We checked the account a few days later & the balance was zeroed out. We've had several issues with this billing service, so we just have to remain vigilant & scrutinize our records & their billing services. We will be sending the documentation to Medicare for review for possible fraud. The care & services we receive from Tidelands Health Network are exceptional, so we hesitate to look elsewhere. Hopefully, with enough complaints Tidelands Health will find a more reliable & more competent billing service. Just beware & always ask for a referral or confirmation number when issues with this billing service arise.

What is concerning is that I was seen at this urgent care recently so how do they have access to the actual Dr information? The bill they sent wasn’t left at all but the fact that they knew I was there says there is leak in there system

This is a JOKE after many calls i said i want to SEE THE BILL WITH INFORMATION YOU USED TO BILL MEDICARE AND ANTHEM . The account number given to me WAS NOT ABLE TO BE USED IN THIS WEB SITE MYDOCBILL does not have a way to give anything other than the account number DOB

This is a scam. Bad experience. Sending late notices when I have not yet received a bill. The doc visit was a week ago.