ROSE C.
What I don’t need yet
Too many ads to sell things I would have like to just see the app first then come back and decide if I need additional nutritional supplements

A personalized and science-based solution for managing diabetes and prediabetes. Take our quiz to find out how MyDiabetes can help you!
MyDiabetes (mydiabetes.health) has 1,564 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Personal Care · Orlando, Florida
Excellent

Personal Care · Grants Pass, Oregon
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Personal Care · Great Neck, NY
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Personal Care · Costa Mesa, California
Excellent
Showing 68 reviews with 3 stars · Clear filters
ROSE C.
Too many ads to sell things I would have like to just see the app first then come back and decide if I need additional nutritional supplements
Stacy
Too much of a sales job for things I didn’t want. I just wanted a diet plan. Cumbersome process.
Response from MyDiabetesSep 17, 2025
Dear Stacy, We're sad to hear about your experience with our app. Please leave us a message at [email protected] if you encountered any problems – our support team will take a look!
Marilyn H.
It Looks OK I am looking forward to getting started
Response from MyDiabetesAug 26, 2025
Hello Marilyn, We're excited to see you join our community! Please do not hesitate to contact us at [email protected] if you have any insights on how the app could be improved – we value your feedback.
Bev H.
To many upsales
Response from MyDiabetesAug 25, 2025
Dear Bev, We're sorry to hear that you found the amount of additional service sales overwhelming.
Ulfa W.
Website is clean and easy to use.
Response from MyDiabetesAug 4, 2025
Glad to hear you found it easy to use.
smb
Can’t rate quite yet
Response from MyDiabetesAug 4, 2025
Thanks for choosing us. We will wait for your feedback.
Consumer
Trotz meiner Kündigung wird weiter abgebucht
Response from MyDiabetesJul 17, 2025
Bitte kontaktieren Sie uns per E-Mail unter [email protected] und wir helfen Ihnen gerne weiter.
Alida T.
It’s ok to enter suggested meals, I find the app less friendly when you want to edit or substitute your own choices. I probably need a bit more time to master it.
Response from MyDiabetesJul 13, 2025
Kindly note that there are two ways of changing recipes in the MyDiabetes app. First option (swap meals): 1. Open the app. 2. Navigate to the 'Meals' section at the bottom of the screen; 3. Tap 'Swap' on the meal that you'd like to replace; 4. You can scroll through the 'Recommendation list', choose a meal from your 'Favourite list', or search meal by name in the search field; 5. After you choose a meal from the list, tap on it; 6. Then press 'Select' > 'Change meal' > Yes. Second option (change a meal plan): Click on the Settings icon at the top-right of any screen. Click the Nutrition preferences. Tap My meal plan. Select the plan you'd like to try, then tap Learn more. Check out the plan.