MyDiabetesReviews of mydiabetes.health

Response from MyDiabetesJul 29, 2026

Hi Cathy, We're sorry to hear about your experience. We understand how frustrating this situation must be. Our team is currently reviewing your case, and if any additional information has been requested, please provide it so they can continue investigating and verify the details needed to assist you. If you have any further questions or updates, please continue corresponding with us at [email protected]. We're committed to resolving this as quickly as possible. Best regards, MyDiabetes Team

Response from MyDiabetesJul 29, 2026

Hi Kathy, We're sorry to hear about your experience. If you previously canceled your subscription and are still seeing charges, we'd like to review this with you. Please contact us again at [email protected], and our team will investigate your subscription status and assist you further. Best regards, MyDiabetes Team

Response from MyDiabetesJul 28, 2026

Hi Alison, We're sorry to hear about your experience. MyDiabetes is a subscription-based service, and all subscription plans renew automatically unless canceled before the next billing date. Any optional purchases are presented separately and require their own confirmation before payment. If you believe there has been an issue with your subscription or charges, please contact us again at [email protected], and we'll be happy to review your case. Best regards, MyDiabetes Team

Response from MyDiabetesJul 22, 2026

Hi Kirsty, We're sorry to hear about your experience. MyDiabetes is a subscription-based service, and the renewal terms are presented during sign-up. If you believe there has been an issue with your subscription or billing, we'd be happy to review it. Please continue corresponding with our support team at [email protected], and we'll make sure your case is reviewed as quickly as possible. Best regards, MyDiabetes Team

Response from MyDiabetesJul 21, 2026

Hi there, We're sorry to hear about your experience. Subscriptions can be canceled at any time, but the cancellation method depends on where the purchase was made. If you need help checking your subscription status or reviewing a charge, please contact us again at [email protected]. Best regards, MyDiabetes Team

Response from MyDiabetesJul 20, 2026

Hi there, We're sorry to hear about your experience. Cancellation can be managed at any time, but the steps depend on where your subscription was purchased. Website subscriptions can be managed through your account, while subscriptions purchased through the App Store or Google Play must be canceled on the same platform they were purchased through. If you're unsure where your subscription was started or need any assistance, please contact us again at [email protected], and our team will be happy to help. Best regards, MyDiabetes Team

Response from MyDiabetesJul 15, 2026

Hi Kelly, We're sorry to hear that the program wasn't the right fit for your needs. If you haven't received a response yet, please check your Spam or Junk folder and make sure you contacted the correct support email. If you have any additional questions or would like to discuss your request further, please contact us again at [email protected], and our team will be happy to assist. Best regards, MyDiabetes Team

Response from MyDiabetesJul 15, 2026

Hi Kathleen, We're sorry to hear about your experience. MyDiabetes is an app-based subscription service, and after signing up, users need to download the app and log in with the email address used during registration to access the program and its features. If you believe there has been an issue with your subscription or charges, please contact us again at [email protected], and our team will be happy to review your case and assist you. Best regards, MyDiabetes Team