MyDiabetesReviews of mydiabetes.health

Response from MyDiabetesMay 27, 2025

Thanks! We're happy to hear you find the website easy to use. If you need any help or have suggestions, feel free to share!

Response from MyDiabetesMay 27, 2025

Thanks for starting your journey with us! The meal plans are designed to be simple and flexible, hope you find them helpful as you get going. If you have any questions or need tips, just ask!

Response from MyDiabetesMay 27, 2025

Thanks for your feedback! We understand how important a return policy is when trying new products. While the app focuses mainly on digital services like meal plans and tracking tools, we appreciate your input and will pass it along to the team. If you have any questions or need help with the app features, feel free to reach out!

Response from MyDiabetesMay 27, 2025

Thank you so much for your thoughtful and detailed feedback! We’re delighted to hear that you find the app comprehensive and supportive, and that our customer service met your expectations. We truly appreciate you highlighting that the app offers value beyond just those with diabetes. We’re sorry for any inconvenience caused by the unexpected subscription charge. Your suggestion about adding a reminder before the subscription renewal, along with an easy opt-out option, is very helpful. We’re always looking to improve the user experience and will certainly take your feedback on board. Thanks again for sharing your experience and encouraging us to do better — your input is invaluable to us!

Response from MyDiabetesMay 28, 2025

We’re glad you found everything clear and easy to understand! Thanks for appreciating our approach—no pushy sales, just helpful offers.

Response from MyDiabetesMay 28, 2025

Thank you for your positive feedback. We’re glad you found the app easy to use and appreciated the trial offer. We look forward to supporting you throughout your journey and hope to continue exceeding your expectations.

Response from MyDiabetesMay 28, 2025

Thanks for your feedback! We're glad the tracking features are working well for you. We appreciate your thoughts on the meal planning and will share them with our team as we work to improve the experience.

Response from MyDiabetesMay 28, 2025

Thank you for your thoughtful note! We're glad you’ve found value in the trial and appreciate your honesty about where you are in the process. We look forward to hearing more once you’ve had a chance to experience the full plan. Don’t hesitate to reach out if you need anything in the meantime!