MyDiabetesReviews of mydiabetes.health

Response from MyDiabetesJan 9, 2026

Hi Virginia, We’re sorry to hear about this situation and understand how concerning an unexpected charge can be. MyDiabetes is a digital subscription-based service, and charges beyond informational materials usually relate to a subscription that was activated during checkout. That said, this is something we’d like to review carefully to clarify what was ordered and why the charge occurred. Please contact us directly at [email protected] with your order and payment details, and our support team will look into this and assist you further. Best regards, MyDiabetes Team

Response from MyDiabetesDec 8, 2025

Hi Maurice, We’re glad to hear you’re having a good experience with the website! 🙌 If you ever have any questions, we’re always here for you. Best, MyDiabetes Team

Response from MyDiabetesNov 26, 2025

Hi Sharon, We’re sorry to hear about the unexpected charges — we understand how stressful that can feel. Free trials automatically renew into a paid subscription unless canceled before the trial ends, and all renewal details are shown during sign-up. Deleting or not using the app doesn’t stop the subscription from renewing. It’s good to hear you’ve already emailed us — our support team will review your case and do their best to assist you. If you haven’t received a reply yet, please keep an eye on your inbox (including Spam/Promotions), and feel free to follow up at [email protected]. We appreciate you sharing your experience, and we’re here to help you reach a resolution. Best regards, MyDiabetes Team

Response from MyDiabetesNov 17, 2025

Hi Judith, Thank you for your feedback. We completely understand your concern, and we’ll keep this in mind as we continue improving our process. If you need anything, please don’t hesitate to reach out. 🙏🏻 Best regards, MyDiabetes Team

Response from MyDiabetesNov 10, 2025

Hi Christina, Thank you for your feedback! We really appreciate your suggestion about improving the food logging and editing features — it’s great input for our team. 🙌 Best, MyDiabetes Team

Response from MyDiabetesNov 10, 2025

Hi Torin, We appreciate you taking the time to leave a review. Your input helps us improve the MyDiabetes experience for everyone. 🙌 Best, MyDiabetes Team

Response from MyDiabetesNov 3, 2025

Hello Cameron, We understand that too many offers can feel overwhelming. Our goal is to provide options for users who may want additional features. If you need guidance or support with the app, please contact us! 🙌 Best regards, MyDiabetes Team