MyDiabetesReviews of mydiabetes.health

Too many ads

I have just started using the app, and so far, I like the convenience of having it all in one app.

Although I have yet to try out the program....It offers me hope through personalization at an affordable price.

As a beginner, it was easy to use, and give the option to cancel after a month.

I like the accountability of the ap. It's easy to track my meals. I like the exercise videos.

Cannot comment as just getting started so nothing to comment on

I would like to acknowledge that the team addressed the issue raised in my feedback - thank you for the intervention. Although the app was not for me be assured that the team hierarchy clearly listen to feedback. A sign of a responsible and flexible organisation. On that basis I am adjusting my feedback score. Thank you for listening and acting so promptly. Subscribed to the app including the meal plan but after a short time stopped using both. Noticed a deduction of £98 over the weekend so contacted the helpline on the Monday explaining I was closing the account and did not use the service. Despite the timing refused any refund. My fault I guess but please note the lack of flexibility or any customer care from the brand. To add insult to injury I was then in receipt of several emails asking me to come back at a discount. Don't bother with this app. Only about the money.

Have no experience yet waiting to get out of this set ip