MyDiabetesReviews of mydiabetes.health

J'ai accepter d'essayer l'application pour 7 jours au prix de 10$ environ. Ils m'ont chargé 115$ +10$. Je n'ai jamais accepté les frais de 115$ et ils refusent de me rembourser. Cet application est un scam !!! Ne faites jamais affaire avec cet application, jamais je n'aurai payé 125$ pour 7 jours d'utilisation d'une application !

I have repeatedly asked for my subscription to be cancelled ..no response and still continuing to take money out of my account. Don’t touch this app .. obviously unscrupulous company !!!!

Plan was nothing new. You can find the same information for no cost in many places. Their hook is auto charging and refusing a refund for cancellation. Major rip off, don’t waste you time or money.

Today I had 2 notifications from PayPal that totalled £75 for this app. To be honest I havent used the app for months and had forgotten about it in my busy life. I emailed them straight away asking to cancel and politely asked to be refunded, to which I quickly had a response that no I couldn’t as per their terms and conditions. In our busy modern lives it’s easy to forget when these things are up for renewal, a email notification would have been nice for me to make a choice. I’m very disappointed with this app.

I have paid a subscription ( already taken from my account) but have not received any communication on how to gain access to the site etc. If I try to log in it’s offering me a 7 day trial on the basis that I sign up but have already paid!!!!

App not accurate for the food being entered, Have to edit and manually input for national brand items. It is very difficult to log food on your app unless I always eat the exact food at the exact time mentioned. It will only log all 3 meals on one meal, then showing that I "have a 0-day streak, which is negatively affecting my interest in logging. Also, unless I am on a "streak" I can't access the meal-plans that I paid for. Very poor app. I also have been bombarded with additional texts and emails which look like there part of the original plan but there not they all want extra money, making this a very scary app to load. I asked for a refund within the 14 days UK legal framework for an online purchase and was told despite paying for 6 months i could not get a refund unless id applied for it within 24 hours of purchase. This would have been xmas day!!!!! But they have kindly allowed me to retain the access for the full 6 months but no refund. I am now so concerned that this is a scam as they don't refund even when UK law says they should as I cancelled 12 days including the 3 bank holidays over Xmas and New Year. I am now using the FREE NHS APP so much safer, easier to use, more relevant and FREE I have repeatedly contacted you but you say you can find no records of this. BUT YOU sent me a satisfaction survey to fill in about my experience

Adsolute scam.I paid £7.50 for a 3 day trial. After going through the app i realised it was not what i thought. There is no diet plan and wouldnt be of any use to me. I cancelled it within 2 hours .On Friday £33 pounds was taken from my account using the details of the debit card i had paid the £7.50 with. I emailed them telling them i gave no permission for them to store my card details or worse to use it. I demanded my money back. The e mail has been ignored

Signed up for a one month plan at £1, as others have. Auto renewed at £72 for the following month. In the terms and conditions allegedly but when asked where or on app or on confirmation email it states the amount get the silent treatment. Scammers beware!