MyDiabetesA personalized and science-based solution for managing diabetes and prediabetes. Take our quiz to find out how MyDiabetes can help you!
MyDiabetes (mydiabetes.health) has 1,564 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Personal Care · Orlando, Florida
Excellent
Personal Care · Grants Pass, Oregon
Excellent
Personal Care · Great Neck, NY
Excellent
Personal Care · Costa Mesa, California
Excellent
Showing 511 reviews with 4 stars · Clear filters
Patti
constantly learning to use more tools This App is great for beginners
Response from MyDiabetesNov 3, 2025
Hello Patti, Thank you for your lovely feedback. We’re here to support you if you have any questions or need guidance along the way. 😊 Best regards, MyDiabetes Team
Richard W.
Was easy to use
Response from MyDiabetesNov 3, 2025
Hello Richard, We’re glad you find the app easy to use! We’re always here if you have any questions or need support. 😊 Best regards, MyDiabetes Team
Keith O.
Just starting but it sounds promising
Response from MyDiabetesNov 3, 2025
Hello Keith, We hope you will have a positive experience! We’re here to support you if you have any questions or need guidance along the way. 🙏 Best regards, MyDiabetes Team
Metria P.
Guide was very easy to use. I appreciate that the price is reasonable..
Response from MyDiabetesNov 3, 2025
Hello Metria, Thank you for your feedback! We’re here to support you if you have any questions or need guidance along the way. 😊 Best regards, MyDiabetes Team
gail G.
I could wait months to get the information that I have just accessed in minutes. Yes it has cost me money, but it could save my life
Response from MyDiabetesNov 3, 2025
Hello Gail, We’re glad to hear that MyDiabetes has provided you with timely and valuable information. Investing in your health is always worthwhile, and we’re happy the app is helping you take control of your diabetes journey. 🙌 Best regards, MyDiabetes Team
Helene
It was easy to sign up and get the app downloaded. I just hate the fact that you make it sound like I can sign up for only the 3 months that I requested and in the fine print in the end after I already entered my credit card information you disclose that I will continue to get billed after the 3 months. I CAN NOT AFFORD TO DO IT FOR LONGER THAN THE 3 MONTHS!! HOW DO I MAKE SURE THAT I CAN END THE COMMITMENT AFTER 3 MONTHS????
Response from MyDiabetesNov 3, 2025
Hello Helene, We understand your concern. Subscriptions automatically renew unless canceled before the end of the subscription period. To ensure your 3-month commitment does not continue beyond your planned term, you will need to cancel at least a day before the renewal date through your account settings. If you need assistance with canceling or confirming your subscription, please contact us at [email protected], and we’ll guide you step by step. We’re here to help you manage your subscription and avoid any unexpected charges. 🙏 Best regards, MyDiabetes Team
Daisy
I can do without the additional promos
Response from MyDiabetesNov 3, 2025
Hello Daisy, We understand that seeing multiple add-on options can feel overwhelming. We appreciate your suggestions and will pass them on to our team for consideration. 🙏 Best regards, MyDiabetes Team
CDW
Company gives the product and gives choice to potential customer.