Mike M.
These guys are obviously scammers
These guys are obviously scammers - avoid like the plague. I took out a 3 months subscription which they suggested a regular price of £76.85 with a discount: -£75.85 so just £1.00 to pay. It seemed like a great deal to test the product. The product was not good and non of their information was useful so I didn't use it. There was no mention that after 3 months they would automatically charge another £75 + £25 for something else. Hopefully amex will sort this out and repay the money.
Response from MyDiabetesNov 3, 2025
Hello Mike, Thank you for sharing your feedback. We’d like to clarify that all trials, subscription offers, recurring charges, and renewals are clearly outlined in our terms. We recommend contacting us at [email protected] with your account details so we can review your situation and provide guidance on any available options. Our goal is to ensure transparency and support for all our users. Best regards, MyDiabetes Team