Doris H.
It is too difficult to change an item…
It is too difficult to change an item on the menu. I selected chicken to replace beef, but the exchange didn’t appear as I selected it, and the amount did not correspond with what it should have. It is just not user friendly.
Response from MyDiabetesJun 8, 2026
Hi Doris, Thank you for your feedback. We’re sorry to hear you found the menu customization process difficult. We appreciate you sharing your experience and will pass your comments along to our team for review. If you need assistance, please contact us at [email protected]. Best regards, MyDiabetes Team