Judith W.
Rep was great but had to give it to…
Rep was great but had to give it to another department to resolve issue. Haven’t heard anything back

As an open-to-the-public, not-for-profit institution, our unique focus is on you, the consumer. Our end goal is to provide service that's customized uniquely to you, backed by offerings that address all of your banking needs.
Consumers Credit Union (myconsumers.org) has 403 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Banking & Money · Chicago, Illinois
Excellent

Banking & Money · Chicago, Illinois
Excellent

Banking & Money · Chicago, Illinois
Excellent

Banking & Money · Chicago, Illinois
Excellent
Showing 316 reviews with 5 stars · Clear filters
Judith W.
Rep was great but had to give it to another department to resolve issue. Haven’t heard anything back
Out of state C.
My Consumer - what stands out is Consumers willingness to follow up with their members. There are times when an escalation is needed to solve a problem, determining the when and why has been a learning curve that I am confident they will resolve. When you are involved in an escalation process the service is second to none!
Aliesha Lee W.
Great service, friendly and informative.
Jim S.
Everyone is so Helpful!
jo
very helpful in whatever banking need you have at the time. always very courteous and kind and readily available
Carol
Every one is always very helpful and kind.
Robert R.
Easy online banking, great personal in the office-very friendly and helpful. Great tech support when you do need help.
James A.
The facility was clean, welcoming, and quick. the trainee was friendly and helpful.