Marcia J.
Your employees are always
Your employees are always, friendly, helpful, and know their job. There’s always a smiling face when you walk in.

As an open-to-the-public, not-for-profit institution, our unique focus is on you, the consumer. Our end goal is to provide service that's customized uniquely to you, backed by offerings that address all of your banking needs.
Consumers Credit Union (myconsumers.org) has 403 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Banking & Money · Chicago, Illinois
Excellent

Banking & Money · Chicago, Illinois
Excellent

Banking & Money · Chicago, Illinois
Excellent

Banking & Money · Chicago, Illinois
Excellent
Showing 316 reviews with 5 stars · Clear filters
Marcia J.
Your employees are always, friendly, helpful, and know their job. There’s always a smiling face when you walk in.
Customer
Like the old format better than new one
James K.
Good rates on accounts and excellent customer service.
Joe
I live in a different state and do all CCU activities via phone app. The experience has been very good and I have never experienced any issues. Overall great banking experience.
Joseph S.
Since you went back to having staff at the counters it is great. Stop using computers and ATM type devices to handle transactions. It's OK at the drive-up bout not inside the facility. As so when I want to apply for a loan, etc. or other financial transactions I want to talk to a "REAL: PERSON" face directly not over a computer.
Simon
I have been a member since 1978. I would not change my accounts to any other banking facility. Have never had a problem that was explained and solved while working with the employees. Best Ever. Have "sister" credit unions through the country so transfering or doing banking is very easy.
Corrine W.
Quick service, no delays. I love the new ATMs, very easy to use.
Anthony L.
CCU has a very good system that allows a person to manage their funds online. And when visiting a branch office is needed, the staff is always very helpful.