JOSEPH
I was greeted at the door
I was greeted at the door. My transaction was dealt with promptly and professionally with a friendly smile

As an open-to-the-public, not-for-profit institution, our unique focus is on you, the consumer. Our end goal is to provide service that's customized uniquely to you, backed by offerings that address all of your banking needs.
Consumers Credit Union (myconsumers.org) has 403 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Banking & Money · Chicago, Illinois
Excellent

Banking & Money · Chicago, Illinois
Excellent

Banking & Money · Chicago, Illinois
Excellent

Banking & Money · Chicago, Illinois
Excellent
Showing 316 reviews with 5 stars · Clear filters
JOSEPH
I was greeted at the door. My transaction was dealt with promptly and professionally with a friendly smile
Lindy R.
Transparent and honest banking with CCU. They offer various services to meet your financial needs. Furthermore, their customer service is the best.
Kathleen I.
The agents we dealt with were very helpful and stayed with us to resolve the issue. All necessary assistance was brought in to get what we needed. Consumers Credit Union agents have always been very good to deal with.
Nancy L.
Consumers Credit Union is the best place for all banking and investment services. I have brought 4 family members to bank there and all benefitted from the relationship.
JustAnswer C.
It’s a trusted institution. I’ve been a member since 1984.
Paul D.
Consumer’s Credit Union is an exceptional financial institution. Y’all have great customer service! Any time I call for assistance with an issue, I speak with someone promptly, who speaks clear English. The customer service employees both on the phone and in person are well trained, professional, and patient. When you have a problem, that is what matters. Consumers Credit Union puts its member’s first. It’s as simple as that! The App is great as well with Zelle built right in, and the ability to have multiple financial institutions in one convenient place to view all of your financial information is very helpful! ATM reimbursement fees, gives me the freedom to go anywhere without fear of being able to get cash, conveniently. Lastly, the credit cards y’all offer have competitive, or better rates and terms than other financial institutions. Consumers Credit Union consistently offers better interest rates and terms on mortgages, credit cards, and loans. The fees and penalties for common mistakes made like overdrafts are less expensive than at most other financial institutions I have dealt with in the past. Y’all are a great Credit Union! And I am grateful to have such an exceptional bank.
Deborah S.
Customer service has always been excellent and the staff is always extremely helpful. I need service at least once a month and my experience has always been a great one.
Nancy S.
CC is the best banking experience that wants to satisfy thei clients first. Most banks are interested in the bottom line. They treat me very right. I am not a high dollar customer but CC makes me feel like one. Good trusting customer service is number 1.