Norman J.
Mobile Banking
The new app is better with respect to navigation. Customer service was helpful with establishing a new account for me.

As an open-to-the-public, not-for-profit institution, our unique focus is on you, the consumer. Our end goal is to provide service that's customized uniquely to you, backed by offerings that address all of your banking needs.
Consumers Credit Union (myconsumers.org) has 403 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Banking & Money · Chicago, Illinois
Excellent

Banking & Money · Chicago, Illinois
Excellent

Banking & Money · Chicago, Illinois
Excellent

Banking & Money · Chicago, Illinois
Excellent
Showing 32 reviews with 4 stars · Clear filters
Norman J.
The new app is better with respect to navigation. Customer service was helpful with establishing a new account for me.
Patrick D.
Too many notices to be helpful.
Harvey C.
I’ve always been pleased with consumers.
Carol
Would be nice if you said what experience you wanted us to remark on? I assume you are referring to our home refinance -so will answer accordingly.
Pedro M.
The Representatives are very helpful.
Pat
Have a mortgage with them and am very pleased. Their money market rates are very low so I’ve moved my money elsewhere. When we purchased a car we had to finance elsewhere as rates were higher at Consumers. I do have rewards checking but never qualify for interest as I refuse to use Debit/Credit cards as both were hit with fraud. My husbands account Debit/Credit cards were also hit with fraud.
Juan M.
Good consumer and old people
Etta C.
The customer service is Outstanding! The services offered are what most people use I really enjoy utilizing the app anytime of day or night I feel safe in the app because of the security My only downside is that the cc is in my husband's name and I do not have access to see any of the transactions unless I go through him. What happens if he is not available?