Stephen
Commercium are OK.
Commercium are OK. They do help with integration and do get everything sorted for what you need. One thing they could do better is ensuring everything is connected to your needs before something goes live. We found after going live our orders weren't actually syncing to our e-com platform, resulting in delayed shipment.
Response from Commercium by ConstaCloudMay 21, 2025
Thank you for taking the time to share your feedback. We're glad to hear that our team was able to assist with your integration and get things sorted according to your needs. We truly appreciate your honest input regarding the go-live experience. We're sorry to hear about the order sync issue and the resulting delays. This isn’t the experience we aim to deliver, and we’re already reviewing our processes to ensure all critical connections are fully validated before going live. Your feedback helps us improve, and we’re committed to making sure future experiences are seamless. If there’s anything more we can do or if you'd like to discuss this further, please don’t hesitate to reach out. Thanks again for your support!