Jordan F.
Disappointing service so far
Disappointing service so far. Custom project has taken 2 months to complete so far when we were told 29 days. The project is still not completed and we are constantly told milestones are ready, when they are not ready. Product syncronization is ready, but in fact it is not ready. Not impressed so far.
Response from Commercium by ConstaCloudMay 21, 2025
Thank you for your feedback, and we’re truly sorry for the frustration and delays you've experienced. We acknowledge that the project has taken longer than initially communicated, and we understand how disappointing it is when milestones are marked as complete before they’re fully functional — especially with something as critical as product synchronization. We’re taking this seriously and are reviewing where things went wrong so we can prevent it from happening again. Our team is actively working to get everything finalized and make sure the product sync and other key parts are working exactly as expected. Thanks for your patience — and again, we’re really sorry for the inconvenience. We’re committed to turning this around and delivering what was promised.