J T.
Poor communication, item not shipped
I placed my order on November 30th. It is now December 19th and I still don’t have it. They do not respond quickly, and sometimes not at all, to requests for updates. I’ve been told they have been sending updates and to check my spam folder, but I have done that every single day and there is nothing there. My item is a Christmas present for my son, even if they ship it out today the chances of my getting it by Christmas Eve are nil. I am very disappointed and not a happy customer. I wish I had gone with another company that does this.
Response from MycolorfulworldDec 19, 2025
Hi Joann, I'm so sorry about your frustration. However we've emailed you multiple times, the latest being 2 days ago with your tracking info. I'm not sure where the miscommunication is but we've answered every email within 24hrs during the busiest time of year and sent you your tracking info multiple days ago. Please check your emails again. FEDEX - 887206154802