MyClean Cleaning ServicesMyClean Cleaning Services is listed under Cleaning Service Providers in New York, New York.
MyClean Cleaning Services (myclean.com) has 149 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Showing 21 reviews with 4 stars · Clear filters
Francesco
The service was worth what I paid for.
Response from MyClean Cleaning ServicesMay 15, 2017
Hi Fracesco, Thanks for your feedback. Your satisfaction is our #1 goal, and we want to give you a 5 star experience, Please respond here to discuss how we can get there!
Nadia
I appreciate the flexibility of having someone help me clean whenever I want.
Response from MyClean Cleaning ServicesMay 11, 2017
Hi Nadia, Thanks for your thoughtful feedback. We are happy to be here when you need us. Our goal is not to just be flexible, but to be great. Did you like any of your recent cleaners (DonnaS, Shirley, Petronilla)? If so, we can find a day and time that works for you and for her for your future cleans. Your satisfaction is our #1 goal, and we want to give you a 5 star experience, Please respond here or email me at [email protected] to discuss how we can get there! If you'd rather speak by phone, please let me know.
Elan
Great service but the prices are a little high
Response from MyClean Cleaning ServicesMay 11, 2017
Hi Elan, Thanks for responding to our survey. I want to give you a 5 star experience, including our price. Our price is at or below market in New York for a full service cleaning service. Please let me know what you feel is fair, and we will see if we can make it work. I look forward to hearing from you.
Kelly
I have been using MyClean for awhile now. It took some time to find a good cleaner who stayed on with the company, but I now have a cleaner who I love that comes every time. I love being able to reschedule appointments online and if I do call, their customer service reps are very courteous and helpful.
Response from MyClean Cleaning ServicesMay 11, 2017
Hi Kelly, Thanks for your thoughtful feedback. I am glad you are happy with Pamela's work. Your satisfaction is our #1 goal, and we want to give you a 5 star experience. If we ever fall short, please know that we guarantee satisfaction and will send a cleaner back free of charge to address any short-falls. Please respond here or email me at [email protected] to discuss how we can get there! If you'd rather speak by phone, please let me know.
Jonathan
Solid work, very convenient, but not as good as some cleaners I have worked with.
Response from MyClean Cleaning ServicesMay 11, 2017
Hi Jonathan, Thanks for your thoughtful feedback. Our goal is to pair you with the best cleaner you've ever had. How did Pamela do? Are there notes we can add to better meet your needs? Your satisfaction is our #1 goal, and we want to give you a 5 star experience, Please respond here or email me at [email protected] to discuss how we can get there! If you'd rather speak, please let me know a time when we can do that.
Stacy
The thing with MyClean is, if you can find a good reliable cleaner, you're in good shape. Right now I have one of those, Brenda. But i had to go through a bunch.
Response from MyClean Cleaning ServicesMay 11, 2017
Hi Stacy, Thanks for your thoughtful feedback. Long-time no speak. Your satisfaction is our #1 goal, and we want to give you a 5 star experience. Brenda is great and will continue to do a great job for you. As you know, if we ever fall short, we guarantee satisfaction. Please respond here or email me at [email protected] to discuss how we can get there!
Jeffrey
Easy to cancel. Flexible. Easy to book. Mostly quality cleanings. Friendly cleaners.
Response from MyClean Cleaning ServicesMay 11, 2017
Hi Jeff, Thanks for your thoughtful feedback. Your satisfaction is our #1 goal, and we want to give you a 5 star experience, Please respond here or email me at [email protected] to discuss how we can get there! If you'd rather speak, please let me know a good time to call.
Carol
Most cleaning ladies / gentlemen that cleaned our apartment have done a fantastic job. Only wish the price is a bit cheaper and there is a way to follow the favorite cleaning person's schedule automatically rather than having to double check each time.
Response from MyClean Cleaning ServicesApr 19, 2017
Hi Carol, Thanks for your thoughtful feedback. With regard to pricing, we offer discounts for flexible scheduling. I see that you leave your key with a doorman. If you are flexible between 9am and 4pm, you will be eligible for additional discounts. With regard to your requested cleaner, me and my staff are happy to work with you to find a day and time that works for your favorite cleaner. I see that you've had your regular cleaner for several cleans (though we have not heard that you specifically request her). Your satisfaction is our #1 goal, and we want to give you a 5 star experience, Please email me at [email protected] to discuss the issues above so we can get you there!