RB
The price is too high for the quality …
The price is too high for the quality of service. I have been a customer of MyClean for years, mostly due to lack of time to test out a better service, but my monthly cleanings are consistently just average. A few cleaners have been better than others, and over the years I've had a few serious issues with some cleaners, and to their credit MyClean has tried to remedy the situation each time I've had an issue. But the bottom line is that $94.72 (plus tip) is exorbitantly high for the quality of cleaning. Usually the cleaning is superficial at best, and for that price I'd expect a pretty deep cleaning.
Response from MyClean Cleaning ServicesApr 18, 2017
Hi Rimli, Happy spring! Thanks for responding to our survey. Your feedback helps us improve. It is good you can count on us to be convenient and reliable, but our goal is to meet all your cleaning needs as well. I see that our COO has reached out to offer to reset your subscription with a preferred cleaner and add some notes to ensure your needs are met every time. Please reach out to him, or message me at [email protected], so we can be sure to do all we can to meet your needs and get on track. Thanks so much. Mike