Martha P.
The travel model was perfect on our…
The travel model was perfect on our vacation and for use on my clients in a very specific area. I’m very thankful I was able to buy it. The downside was the delivery. We were told it would be a certain day and time and changed our schedule to be here for it. It took another week and a half to arrive. I appreciate that that issue has been addressed though.
Response from mychondria.comJan 15, 2026
Thank you for taking the time to share this feedback, Martha. We’re glad to hear the travel model worked so well for your vacation and for treating clients in specific areas. That’s exactly what it was designed for, so it’s great to hear it delivered on that front. We also want to thank you for your patience around the delivery delay. To be fully transparent, we did experience some shipping issues during that period, and we understand how frustrating it is to adjust your schedule only to have things change. This is something we take very seriously, and have since changed our logistics to resolve it. We truly appreciate your understanding while we worked through that, and we’re grateful you still had a positive experience with the device itself. If you ever need anything from us, please don't hesitate to reach out. We're family now :) Love & light, The Mychondria Family



