Mwave.com offers the lowest prices and best service on Computer Hardware, Software, Electronics, karaoke, home entertainment, cell phone, netbook, notebook, ipod ,apple computers
Mwave (mwave.com) has 37 customer reviews on Five Star Index, with an average rating of 1.6 out of 5.
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Appliances & Electronics · Twinsburg, Ohio
Excellent
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Excellent
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Appliances & Electronics · Fort Lauderdale, Florida
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37 approved reviews, newest moderated first
Rachel
Faulty GPU, refusal to accept it's been faulty since I purchased it, over 2 months ago. I already have proof to show it's been repaired previously, and it has failed again. DON'T DO IT. They say they refund/repair on their FAQs, but it's rubbish, over a week waiting and still no progress to admit my GPU isn't working the way it should be.
JAE J.
I recently made a purchase on their online site. they provided with second hand item that had hair inside. i made full payment however the product arrived as a used/ or tested product that was definitely not new. reported them to accc. never again Mwave.
Danial G.
Anyone who leaves a review here clearly cannot read, as this is the wrong website for the Australian Retailer.
Gen T.
Failed to deliver goods within the specified time. (One low range GPU) $189 AUD order was cancelled. Still haven't received refund over 3 days. Avoid this site and headache, Scorptec or Austin computers are highly recommended
Alexander B.
Multiple unclear email notifications on order status change (got 4 emails on every status change and was not clear what status means that it is ready for pickup). Return policy is confusing and misleading. Awful customer service, stay away.
Julian N.
They're regularly a bit slower than their claimed times on the website - which is frustrating enough that I often buy elsewhere. Otherwise - reasonable range and prices. Have successfully exchanged a faulty product.
Paul
Awful experience - sent me 2 faulty monitors and take no responsibility. Stay away, you cannot even talk to anyone as they wont take phone calls.
Sean H.
The only reason they get any stars is because the person on the online chat actually replied to me. I cancelled my order because it took them 4 days to do precisely nothing after taking my money. (Order processing for the entire time although their site claims that items which are in stock at Mwave process within 24hrs.) Do yourself a favour, go to Scorptech instead, slightly more expensive, but at least you know they will stick to their their word. Avoid these cowboys like the COVID!