My order came quickly and was exactly what I needed. Highly recommend this company
Response from MWANDS.COMJun 5, 2018
Katie - thank you very much for taking the time to review Missouri Wind and Solar. The review process is very helpful to our business.
-Crystal
AO
Alberto O.
Can't really tell you now
Can't really tell you now, but when I can, I will. I can't wait to put everything up. please be patient?
KL
Kurt L.
Ordered the 100 amp solar battery…
Ordered the 100 amp solar battery charger. Looks solidly built, have not installed it yet. I just wished I'd known that they want you to hook up a fan for cooling. Would've been nice if they had made that an option during ordering. Still looks like a decent setup.
Response from MWANDS.COMJun 5, 2018
Kurt - thank you very much for taking the time to review Missouri Wind and Solar. The review process is very helpful to our business.
-Crystal
HV
Hector V.
Received Sun Star 12-24v DC…
Received Sun Star 12-24v DC refrigerator/ freezer in great condition.
Hooked it up to 4-270w PV and 2-24v battery banks and works great even with 3 day cloudy days still worked like a champ. Very pleased with purchase no complaints.
Response from MWANDS.COMJun 5, 2018
Hector - thank you very much for taking the time to review Missouri Wind and Solar. The review process is very helpful to our business.
-Crystal
HG
Henry G.
You guys rock
You guys rock! Thanks to your staff, my pond is 100% solar direct.
Response from MWANDS.COMJun 5, 2018
Henry - thank you very much for taking the time to review Missouri Wind and Solar. The review process is very helpful to our business. Send us a picture!!!!
-Crystal
RG
R G.
Their product seems to be good - BUT Customer service is horrible
Their product seems to be very good. In part my installation is not optimal in order to actually evaluate the performance and marketing claims of output, so that's on me.
However, my installation is at a summer cottage and I go to about 8 months of the year on weekends. Therefore my project is taking longer than expected as every time I find something missing, I need to order parts and continue the following weekend. The company (MS&Solar) knows this, and I even kept track of my progress with the sales man, but the company (customer service) refuses to work with me on bad/broken parts that I find, or charges exorbitant restocking fees on items where the sales man and I have come up with a better solution.
It's also just not one time, but I purchased equipment in December, and then installed it in May only to find a bad part, and was told it's past 30 days, we cannot replace it. (My intent, do all the wiring (prep) at home over the winter to make it easier/quicker to install.... make sense to me, and they knew that, and refused to replace the bad part in May. In my way of thinking any electrical part that goes bad in 4-5 months for a wind turbine is bad (faulty) from the beginning whether is was installed or not; especially for a system where the turbine is warrantied as long as this is.
I struggle between a 2 and 3 star rating, cause quality of product is most important, but I chose #2, cause when you have issues, and they don't work with you, it's just more frustrating.
Response from MWANDS.COMJun 5, 2018
Randy,
I'm sorry you had a difficult experience. While we are a small company and can't have return policies along the lines of a monster like Walmart or Amazon, I'm going to ask my General Manager, David McDaris to reach out to you and see if there is anything we can put together that makes sense for both of us. Maybe we can convince you to bump us up a star or two.
-Crystal
TC
Thomas C.
Love the service!
Love the service!
Response from MWANDS.COMJun 5, 2018
Thomas - thank you very much for taking the time to review Missouri Wind and Solar. The review process is very helpful to our business.
-Crystal
LR
Leah R.
Fast shipping good products
Fast shipping good products good company to do business with.
Response from MWANDS.COMJun 5, 2018
Leah - thank you very much for taking the time to review Missouri Wind and Solar. The review process is very helpful to our business.
-Crystal