MWANDS.COMPurchased by MWANDS.COM LLC
MWANDS.COM (mwands.com) has 603 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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David N.
To be clear I'm not unhappy. From a diy supply company though there should be more information for us less knowledgeable. Instructions are lacking. When I bought a complete system it should be complete. I've had to make several additional purchases. Shipping alternative would be helpful not being able to provide a signature for an electrical part
Va H.
Upon receiving the product, it came with zero wiring specifications. I had to replace a component and was replaced with a different model with different wiring Played email tag over a week before finally getting the right info. Instructions are very difficult to follow for the average homeowner too. Found after purchasing items that I could have bought same product including brand other places a lot cheaper too online. Products seem to not be as specified also. Will no longer be buying from mwands anymore.
Tod P.
Always helpful informative customer service
Peter R.
My 4 emails to the General Manager (McDaris) have gone unanswered. I had sought technical support via the website about a concern that the wind/solar All-in-0ne controller I had bought seemed to send the solar panel VOC open voltages straight to the battery bank and not via any controller or other means of bringing the voltage down to the recommended charging voltage for deep cycle batteries. I had one reply asking what voltage my panels were which I answered but since then all emails have gone unanswered - including the most recent which I sent warning them a week in advance that I intended to give a bad review. I am concerned this product is potentially dangerous, puts me outside manufacturer's battery warranty conditions and is just bad design. This company don't seem to care to deal with the issue and have chosen to ignore my concerns. So a bad rating from me.
Response from MWANDS.COMNov 24, 2019
All of Peter's emails have been answered. This particular build has been successfully in place for nearly 10 years without issue. It is not dangerous. While Peter accuses us of having a dangerous product, it is just possible Peter is a danger to himself. We've said it before - we're not going to be bullied in reviews by people that don't know what they are doing and should not attempt a project outside of their skill set.
John Van B.
The staff at Missouri wind and solar are very knowledgeable and have helped me greatly on my off-grid home, I am sure there will be much more future purchases with the same amount of questions from me. I live on the west coast and there are quite a few business that do solar/wind and off grid local, however I choose Missouri wind and solar for my needs because of the attentive and caring staff John VB, Oregon
Randall I.
I have placed several orders with great success. They have quality products and ship your order out real fast. I did have a shipping problem on one order but they fixed it immediately after they were informed of the problem. Great customer service! Thanks MWAS...
John
good products, good service
Alan J V.
I tried another wind tubing our of Corpus Christy TX Affordable wind turbans. His turbine failed after only a month of use and he would not do anything to fix or replace it. Johnny the owner is a BAD person. DON"T TRUST HIM. So I did some research and found Missouri Wind . They are very nice and know what they are talking about and delivered what they say. I live on a very very remote Island in SE Alaska and Missouri Wind is what I should of got in the first place.
